ComplaintsforMoveForFree.com Free Apartment Locating
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/28/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
I reached out to this company in May 2022. When I signed my new lease and needed the ********* company to move me. Note: I'm disabled and a single female. I don't have a vehicle because I medically can't drive. I'm HIGHLY made aware to the company of my dire necessity. I don't expect "special " treatment but I really really needed them. They falsely advertise that the move is free and it's not.I'm still waiting on a $100.00 rebate check that I've continously get told the run around as to why I haven't received it. Would not ever recommend or attempt to use this con of a company. They should be shut down for complete unprofessionalism.Their whole company runs on lies and false promisesCustomer response
01/20/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.I would like to cancel/ close my case with the above mentioned company. Today I received my rebate in the mail.
Thank you for all your help and I sincerely appreciate your assistance in the matter. I know I wouldn't have resolved this issue with your assistance.
Regards,
***********************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.