ComplaintsforGuerrero's Foundation Repair
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/22/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On November 3, 2022, I hired Guerrero's Foundation Repair to repair and level the floor to the house I'm currently renovating. They charged me $7880.00 to do the work. A couple of weeks after the work was completed, I noticed that some sections of the floor gave a loud noise when you walked on it. Also, in some rooms the floor was not level and appeared to be slopping toward the wall. I contacted Guerrero's Foundation Repair to explain the problem but their response was that it was the original floor that was causing the problem. When I requested them to come the property location to inspect what I was referring to, I got no response even though I was given a three year warranty on their work.As a result, I was forced to hire second company to to make the necessary repairs in order to remain on schedule with the renovations.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.