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Find a Location

Blue Nail Roofing & Construction Company has 1 locations, listed below.

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    Business ProfileforBlue Nail Roofing & Construction Company

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/12/2010

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    This company provides insurance claim negotiation specializing in commercial & residential roofing and general construction services.

    Business Details

    Location of This Business
    217 S Belt Line Rd, Grand Prairie, TX 75051-1902
    BBB File Opened:
    7/1/2010
    Years in Business:
    14
    Business Started:
    12/7/2009
    Business Started Locally:
    12/7/2009
    Business Incorporated:
    12/7/2009
    Accredited Since:
    7/12/2010
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Blue Nail Roofing
    • Blue Nail Enterprises LLC
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM

    Sales

    M:
    6:00 AM - 9:00 PM
    T:
    6:00 AM - 9:00 PM
    W:
    6:00 AM - 9:00 PM
    Th:
    6:00 AM - 9:00 PM
    F:
    6:00 AM - 9:00 PM
    Sa:
    6:00 AM - 9:00 PM
    Su:
    6:00 AM - 9:00 PM
    Business Management
    • Mrs. Cathy Rodgers, Office Administrator
    Contact Information

    Principal

    • Mr. Eric A. Thomason, Managing Member
    • Ms. Elizabeth L. Thomason, Managing Member

    Customer Contact

    • Mr. Eric A. Thomason, Managing Member
    • Mrs. Cathy Rodgers, Office Administrator
    • Ms. Elizabeth L. Thomason, Managing Member
    Additional Contact Information

    Fax Numbers

    • (877) 266-8992
      Primary Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/02/2023

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I signed a contract (Job: 2023-8556) with Blue Nail Roofing and Construct (BNE) on April 29, 2023. BNE completed the work and exited the property on May 11, 2023. There was two bundles of shingles (approximately 2/3 of a square) left as well as one exhaust with flashing. I asked who I think was somewhat of a ******* what the deal with the materials was about. He said they order extra just in case, which I understand, and the exhaust was too big so, they kept the old and just painted it. I asked if we get credit for those materials, and was told to speak with the consultant. The consultant showed for the balance owed at around 6:00 p.m., on May 11. My wife met the consultant outside, gave her a check for the balance, and asked about the left over materials that were unopened and unused. The consultant told my wife she would take them and then something else about another customer at another job that she cant be sure of. We bot figured there would be a credit issued to either the insurance company, or ourselves.May 26, 2023, I received an email from an adjuster with BNE with a balance, no invoice attached, for an additional $1,0663.31. That balance was to cover the supplemental clain and part of the depreciation. I answered the same day advising her of another check they had not given me credit for as well as the returned materials. The answer I received on may *********************************** case any materials arrived damaged so that we do not have to stop and make a trip to get them replaced, with the expectation of returning what is damaged or not used. The materials were not opened or used and Page 4 of the contract says, Once materials are delivered to the job address, they are the property of the home/building owner.I pointed out the language in the BNE written agreement, but they still refuse to give me credit for the material.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    JK H

    5 stars

    03/26/2022

    My roof was damaged from the August, 2021 hair storm. I called Blue Nail Roofing & Construction Company and Zac J****** showed up to explain the estimate and process. I immediately felt a sense of honesty with Zac. It took a couple of months to get the supplies, but Zac was never more than a text away. He answered all of my text messages in a timely manner, and he was an easy person with whom to work. I definitely recommend Zac for any roofing needs. Thank you Zac!

    Local BBB

    BBB serving North Central Texas

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