ComplaintsforResourcing Edge
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Complaint Details
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Initial Complaint
12/31/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I have been using resourcing edge fr payroll and HR services since January 2023. Today December 29 i am attempting to run my last payroll. I am switching payroll companies because their service was horrible. They did not full fill the obligations laid out in the contact. The also charge almost 2 times what other providers charge. Every payroll was run by pulling the funds from my account via ACH. They are requiring me to wire all the funds via direct wire transfer for just this payroll. I explained to them that i could not do that because i rely on my overdraft protection to help fund the gap between Friday and Monday. I am a small business owner and consistently deal with shirt term cash shortfalls. They are refusing to pull the funds via ACHI leaving my 73 employees unpaid. Furthermore they referred me to a payroll funding company that they have a relationship with. This company charges 90% interest. I do not if that is illegal but it is certainly not the best business practice. I requested to speak with a manager and was told they would request a call but i never was able to speak with anyone.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.