2 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Oyere E
1 star12/10/2023
This company is deceiving homeowners that the can reduce their property taxes. Please dont fall for this scam. I am not sure why they have not already been shutdown. It is terrible the these types os scam is legally allowed. Please be careful before signing the contract they send you. Reducing the market value of your home doesnt necessarily mean the will reduce your property tax.Review from Madeline D
1 star10/30/2023
Shady business practices. They trap you in a contract and auto-renew for the next year. They will send collections agencies after you even if you pay your invoice.
Property Tax Protest Response
11/02/2023
Hello ********, we appreciate your feedback and are sorry to hear that you had a poor experience. We take all feedback seriously, and we apologize for any confusion that *** have arisen regarding our contract renewal process.To clarify, we contact our clients multiple times prior to any action being taken on their properties each year, which notifies returning clients of the renewal and how to easily cancel our services. Because we did not get a request for cancellation from you, we moved forward with the protest and were able to save you over $500 on your tax bill.Regarding the collections issue, we want to clarify that we made multiple attempts to contact you through phone calls, emails, and text messages to remind you about the outstanding invoice before it was sent to collections.We value your business and your feedback to improve our business. Please feel free to reach out to our customer service team at ******************************* or by calling us at ************ if you have any further concerns
Customer Review Rating
Average of 2 Customer Reviews
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