Reviews

This profile includes reviews for Willow Bridge Property Company LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Willow Bridge Property Company LLC has 42 locations, listed below.

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  Willow Bridge Property Company LLC

  2000 McKinney Ave Ste 1100 Dallas, TX 75201-2033

  
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  Hawthorne Commons

  205 Highland Ave Salem, MA 01970

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  Lincoln Property Company

  200 Fairbrook Dr Ste 101 Herndon, VA 20170

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  Lincoln Property Company (Headquarters)

  17900 NE 31st Ct Aventura, FL 33160

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  Lincoln Property Company of Florida, Inc.

  110 S Hoover Blvd Tampa, FL 33609

Review Details

• Review fromTanya K

  Date: 06/16/2025

  1 star
  The complex at ******************** has transferred over to ************************************************* has been NOTHING but a headache so far. The online payment does not show credits for overcharge on rental insurance, water usage not on statement, wifi password not working, you call & send emails with no reponse back to where you have to literally leave work & go to the office. The current staff in the office from ************* are great to answer questions, new staff have no idea what is going on nor does Willowbridge corporate answer emails, you get a message :Thank you for the information, your request has been sent to the proper team for further assistance." yet never get a response. So far we have enjoyed living here, but if this is the way they are going to run a complex I would be concerned as an investor.

• Review fromM. L.

  Date: 12/03/2024

  1 star
  Honestly, I've never lived in a more unaccommodating place ever.I had a very bad MOLD ISSUE. MOLD was EVERYWHERE. It started off with what I thought was dust covering my wooden table, but I quickly realized it was mold due to the way it looked like colonies and growing rapidly. Then, I started to notice the mold growth EVERYWHERE. They claimed they've never seen anything like it, but there are other complaints in their reviews. I sent them emails with photos of the mold on my brand new couch, dining table, shoes, bookshelves and on one side of my island. After I bought a dehumidifier and nothing really changed, I went to the office to see if I could transfer apartments, but was told since I was late on rent in the last 12 months, I wasn't able to move units; and even if I could, I'd have to move into a bigger or smaller unit than what I have now. I've NEVER heard of a place not allowing you to move to the same floor plan. That was when I realized they have a lot of nonsensical rules that you wouldn't think matter or have never heard of, but they strive to make things difficult here, almost on purpose.For example, Today I attempted to use 'Rent App' a popular split rent service that sends the funds directly to the landlord, via Electronic Payment (A valid, approved form of payment), but they rejected it, since it wasn't an 'approved' payment method.... EVEN THOUGH IT'S SENT VIA ACH... DIRECTLY TO THEM. All they needed to do was click a link, enter their routing and account number ONCE and the ELECTRONIC PAYMENT would be sent directly to their bank account automatically each month, and they refused. It makes ZERO sense, especially since 'Rent App' has Willow Bridge as a trusted property manager that accepts them. They accept Flex, but I wasn't able to use Flex so, that's when I found Rent App, virtually the same thing..It's just little things like that that makes living here insufferable and why I'm debating terminating my lease early.

  Willow Bridge Property Company LLC

  Date: 01/03/2025

  Dear ******,Thank you for taking the time to share your feedback. We sincerely apologize for the issues you've experienced and appreciate the opportunity to address your concerns.We understand how frustrating it can be to deal with mold, and we take reports of this nature very seriously. Our team is committed to maintaining a safe and healthy living environment for all residents. The Regional Maintenance Director has confirmed with you that the ****************** has fully addressed all your prior maintenance concerns, and there are no outstanding or unresolved issues.We also want to clarify the policies regarding rent payments and transfers. While we strive to enforce consistent guidelines, we regret any inconvenience caused. Your comfort and satisfaction are very important to us. Thank you for bringing these matters to our attention Best regards,

  M. L.

  Date: 01/08/2025

  Rent payment complaints has been addressed and Mold has been settled, as well as my other maintenance requests. Though, we will see if mold reappears this summer once it gets hot and humid again. Thank you.

• Review fromDre T

  Date: 12/02/2024

  1 star
  Property management recently took over my apartment complex. Since doing so all security doors have been unlocked making the apartment accessible to anyone on the street. Management is also not responsive to emails or calls. Valet trash is included in fees but trash is not regularly picked up according to schedule leaving trash in the hallways for days. When attempting to call the corporate office, the person that answers the line also hung up the phone on me when attempting to place a complaint.

• Review fromZarria D

  Date: 11/29/2024

  1 star
  we have currently switched to the new property which is Willowbridge their new regional manager, Juney *** very rude and disrespectful. She tried to antagonize me and also racial profiling me while I am still a resident on the property. Ive been without heat for weeks and they keep saying that Im lying and theyre fixing it, but I have several proof also have a video of her verbally attacking me. Insulting me telling me Im reeking of alcohol. When that was not true, she put her finger in my face that lady needs to be fired and I will do something about it. They dont even have a Corporate number because they keep going through the regional manager for stuff. She abuses her power. Shes very disrespectful to the residence. Also they come into your home with no permission. They dont even alert you that they are coming. Very invasive.

  Willow Bridge Property Company LLC

  Date: 01/06/2025

  Thank you for your feedback. Our goal is to present a positive, professional image at all times. We strive to deliver a consistently positive experience. We will share this review with the *** and address the incident accordingly. It is my understanding from the site that your heat is working. Should you encounter problems again, please reach out to the Business Manager at the site for an immediate maintenance response.

• Review fromAC N

  Date: 11/08/2024

  1 star
  This property management company has come in and taken over my current residence. The communication is trash! We have no portal! No one is answering the phone. No one is in the office. I finally took a picture of the sign thats will return at! Because it was well after that time and no one was there. We dont have any trash dumpsters! We pay for valet trash but no one has told us what to do with our trash! People have just thrown their trash where the dumpster are! How ridiculous is this!

• Review fromLaurie B

  Date: 10/25/2024

  1 star
  **************** ************************************************************************************ August 28th, 2024 I paid money for and application and administrative fees. I was not approved and have been waiting for my refund of the administrative fees. I have called, send emails and have been getting the run around when I do speak to someone. Excuses upon Excuses. Corporate office in *****, Regional Manager in *******, local manage, no refund, only Excuses. If this is how they treat potential residents I am actually happy I did not get the place. No sense of caring at all, no structure, no order in this business. I have never experienced what I am facing with this company.

• Review fromMadison T

  Date: 10/21/2024

  1 star
  Their property (The Villas at Nexton) has violated numerous laws regarding returning a deposit (taking well over the legal amount of time required) and have not been responsive to correcting the situation. We have had to file in our local court with them because the office staff is so incredibly useless and aggressive about situations which do not pertain to them. I have called the office, emailed, and even called Willow Bridge. Shame because I live in another Willow Bridge community that I love, and this small issue has blown up into something much worse due to their incompetent AM at The Villas at ******.

  Willow Bridge Property Company LLC

  Date: 10/23/2024

  At this time, we have been in communication with Ms. ******* regarding the return of her security deposit. The return of the security deposit has been returned and we are working on resolving any discrepancies that may still be outstanding. Please continue to communicate with us via email, like you have been, so we can continue to completely resolve the issues you may still have. Thank you for your time.

• Review fromMara P

  Date: 10/19/2024

  1 star
  If you are looking for career advancement and trying to interview with a new company because your current company doesnt have openings to advance. I highly encourage you not to apply with Willow Bridge, formerly known as Lincoln properties. The hiring manager reached out to my current manager without my consent. The recruiter is at no fault for this, however, as I mentioned in the email to the recruiter, that is extremely unprofessional and very telling of a leader.

• Review fromStephanie B

  Date: 10/12/2024

  1 star
  I applied to the Buckhead 960 apartments, and got denied. I was moving up from **, and did not know it was NOT a common practice for companies to take the deposit at the time of the application. After denial they said I would receive a check in the mail in 2 weeks. Well, that gets a little complicated if you are moving. They gave me the run around for over a month. Then when I threatened to call the better business bureau they miraculously had a check ready for pickup. I confirmed the hours of operation, told them I would be by that day before closing, and they decided to close early and go home. This place does very shady business without integrity. It's ironic that they denied our application even though I own property with a lot of equity in it and my husband has a good credit score but because they are in fear of me paying they also take forever to process a refund which comes to find out is not necessary. Seems that are making money just on applications coming through. Someone may want to take a look at that.

• Review fromTonya M

  Date: 10/02/2024

  1 star
  This is an awful place to rent from I have an $14,395 check just floating in the air they said they havent received and my rent suppose to be paid up until December and I cant get no one on the phone and the property manager emails and calls me back whenever she feels like it

  Willow Bridge Property Company LLC

  Date: 10/03/2024

  Good afternoon *****, Thank you for sharing your concerns here. We have communicated with you that we are working with the ownership's corporate office to locate your check that was mailed to them versus the leasing office. In the meantime, we have also communicated with you that no additional actions will be taken as we have confirmed the check. I apologize for this inconvenience, however, some of this is out of our control. As we have more updates on the check and getting it reissued, we will gladly communicate that with you and be sure to keep you looped into any progress.