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Find a Location

Airtron Heating Air Conditioning has 1 locations, listed below.

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    Business ProfileforAirtron Heating Air Conditioning

    Air Conditioning Contractor
    BBB accredited business

    Additional business information

    Additional Info:
    This company offers the installation of heating, air conditioning system, service on all makes and models. They also work on appliances.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    19 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/1/1995

    Years in Business: 44

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    10440 Olympic Dr, Dallas, TX 75220-4426
    BBB File Opened:
    3/14/1995
    Years in Business:
    44
    Business Started:
    1/1/1980
    Business Started Locally:
    1/1/1983
    Business Incorporated:
    1/1/1980
    Accredited Since:
    4/1/1995
    Type of Entity:
    Corporation
    Alternate Business Name
    • Airtron, L.P.
    • Airtron
    Business Management
    • Mr. Steve Klump, Controller
    • Mr. James Butler
    Contact Information

    Principal

    • Mr. James Butler

    Customer Contact

    • Mr. James Butler
    • Ms. Kelly Nguyen
    Additional Contact Information

    Fax Numbers

    • (972) 272-9355
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    19 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/06/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Airtron not servicing properly. Not keeping what they say need to be done in this ***** heat. Airtron call center customer service will not provide company email or phone #. Tried online to get in touch with company. Their website said. No service in **************.Its brand new unit in new house purchase April 2022, still under warranty. Same issue, lack of cold air since 05/15/2023. Techs comes and promises to come again. When techs come to fix, they dont always give any paperwork or proof that they were here. I have written down details if you need. Thanks
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    michael k

    1 star

    06/11/2023

    what careless,unreliable company ,it is a nightmare to deal with them they install a brand new system to new built house in 2021 you cannot imagine how poor the installation and the device they r using which leading to do 7 service call in 2 year including condenser fan motor ,freon leaking twice,power surge in the furnace and the worst in their customer service they are so good in lying at you for example i had an issue with my ac on friday june 9 at 2pm they gave me first available appointment on saturday with very wide window from 8am till 9 pm and they said will call you ***** min before tech arriving to ur house but what happen is the tech came at 6:50 and i wasn't at the house then they call me at 7 pm and i missed their call but what they told me next day is w tried to call u to let u know the tech on his way which completely lying and they kept lying on me by saying the tech will come on sunday then they called saying sorry we are not able to come today and the soonest we can do is Wednesday nobody shows up and they hire 3rd party company to answer the phones after hours to keep saying we don't have access to the system ,one more thing to add most of their tech not qualified at all they will lie on u about the issue to just go to be honest i only had only one skilled and honest tech which came after another tech coz the same problem happen next day overall i will not recommend this company unfortunately i didn't have the option to pick coz they hired by the builder

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