ComplaintsforTeam 105 Auto Repair & Collision
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Complaint Details
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Initial Complaint
02/10/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
The problem is the person was referred to me when my vehicle was in another shop, and quoted me to paint the car and address the issued we discussed would be $4000 and 4 weeks (this was in June 2021). Then after the car was in the Team 105 Auto Repair Collision, and after he started to dismantle it, he raised the $6K and after he agreed to do more extensive work. It started with the sandblast, which ruined my interior and windows because of the poor masking and taping. The plastics and chrome were removed carelessly, and damaged. The 4 weeks has now been 8 months, and nothing was getting done... moreover, I saw the lack of attention to details and the poor work, aside from ruining my molding, breaking my front windshield, my interior, and chrome, etc. I finally had enough, demanded my car be taken back to Repair to get the other things that were supposed to be done... Frank the Team 105 promised me it would be done and the issues fixed. I went to see the car on Monday, the body still had minor dents, the paint had runs, there were overspray everywhere, and to top it off my hood was not on or my spoiler, as well as, the exterior modeling and chrome, because they were no damaged, and need to be repaired, or replaced. The other owner of the repair shop, maintenance, saw the issues and highly recommended they be fix prior to me moving forward. Both I and the mechanic showed Frank all the issues, and which he said he could finish in two days, I gave him 3 which he wasted because he did pick up the car on almost 5pm on Tuesday, he had yesterday and today to finish, so the car can be back at mechanic tomorrow, Friday, the 11th. The issue is the poor quality, the unknown things that he hide that he was supposed to fix, and damage is caused, and the work that still left to do. I have supporting pictures, and videos.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.