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Business Profile

Air Conditioning Contractors

Malek Service
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.52

Average of 33 Customer Reviews

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Review Details

  • Susan C

    Date: 01/24/2025

    Susan C

    Date: 01/24/2025

    We are so very disappointed in our interaction with Malek Service Company. We understood that they were giving us a quote on the worst case scenario to repair a broken outside faucet - going through the brick outside the house; they claim that it was a fixed price for whatever they did. So when the repair was simple and only took one hour and very few parts going through an inside cabinet, they still charged us $1,800! Being used to working with honest companies we were floored that Malek still charged us the extreme price. We have contacted them about reducing the cost and they are very polite but rigid in their stance that they didn't overcharge us. They did, horribly.

    Malek Service

    Date: 01/27/2025

    Hi *****,

    Thank you for sharing your experience with Malek Service Company. We are sorry to hear that your recent service did not meet your expectations. We appreciate your feedback and will use it to improve our services. It is always our goal to provide fair and transparent pricing for our customers since we are a flat rate company. Our goal is to make our customer aware of the options and pricing and obtain approval to move forward with repairs. We apologize for any inconvenience. Nonetheless, we are here if ever in need of assistance.   

    -Thank you, Malek Service Company 

  • Rebecca B

    Date: 08/21/2024

    This company is amazing to work with. They go above and beyond and are a great example of what a service company should function like. Always exhibiting professionalism, integrity, and great customer **********************. I recommend them to everyone I know.

  • Steve W

    Date: 02/14/2024

    Steve W

    Date: 02/14/2024

    This is not even correct for Malek Solar!!!!! Why are you directing me to this as this is for ac services. Cannot find Malek Solar on BBB. This is a terrible company for solar. They sold us a system that took almost 4 months to get the total system running and now we have a $200+ electric bill. They sold us a system that was underrated for our home. No one will take responsibility.

    Malek Service

    Date: 02/28/2024

    Good Afternoon, we are sorry to hear of your disappointment on your recent services. We would like to hear more about your experience. If you would, please call our office at ************ and ask to speak with ********. We look forward to hearing from you. Thank you!

  • Mike K

    Date: 12/28/2023

    Mike K

    Date: 12/28/2023

    Outstanding service from Malek, in particular, my hvac tech, ******** Diagnosed problem quickly and resolved issue. I now request ******* to maintain our hvac on an annual basis. Outstanding integrity and job knowledge. Highly recommended.

    Malek Service

    Date: 02/28/2024

    Thank you so much for your 5 Star review! We are pleased that our team has taken care of the issue and provided great service. Thank you for choosing Malek Services!

  • Jeff R

    Date: 08/26/2023

    Jeff R

    Date: 08/26/2023

    Great service. Came out on a Saturday within an hour, identified the problem, and fixed it using the cheapest but still effective solution.

    Malek Service

    Date: 02/28/2024

    Thank you so much for your 5 Star review! We are pleased that our team has taken care of the issue and provided great service. Thank you for choosing Malek Services!

  • Shelly R

    Date: 08/09/2023

    Shelly R

    Date: 08/09/2023

    Great service! Fast and friendly! Trustworthy for sure. Reliable and on time.

    Malek Service

    Date: 02/28/2024

    Thank you so much for your 5 Star review! We are pleased that our team has taken care of the issue and provided great service. Thank you for choosing Malek Services!

  • Jayne W

    Date: 07/19/2023

    Jayne W

    Date: 07/19/2023

    Malek servicemen were extremely professional and mannerly. They cleaned up after themselves when finished and left my house spotless. I was extremely pleased and will confidently recommend Malek.

    Malek Service

    Date: 02/28/2024

    Thank you so much for your 5 Star review! We are pleased that our team has taken care of the issue and provided great service. Thank you for choosing Malek Services!

  • David N

    Date: 06/14/2023

    David N

    Date: 06/14/2023

    I was pleased with the friendly and professional approach of ************************* in fixing a solar panel inverter problem caused by a different supplier that had gone out of business. He accomplished the warrantied repair at no cost to **, and it is quite a relief to have our solar panels generating power again.

    Malek Service

    Date: 02/28/2024

    Thank you so much for your 5 Star review! We are pleased that our team has taken care of the issue and provided great service. Thank you for choosing Malek Services!

  • Dwight P

    Date: 06/05/2023

    Dwight P

    Date: 06/05/2023

    Very dissatisfied customer of two years. Very frustrated and unhappy.

    Malek Service

    Date: 06/06/2023

    Hello ***********************. We regret to hear that you haven't had a positive experience. While we always strive to exemplify exceptional service, we understand you feel we fell short of that. We would like to hear more about your experience. If you would, please call our office at ************. Thank you.

  • Maria H

    Date: 02/21/2023

    Maria H

    Date: 02/21/2023

    I had Malek come out and look at some plumbing issues I had. ***** helped me along the way very professional and detail oriented I will definitely be using Malek again.

    Malek Service

    Date: 02/21/2023

    Thank you for choosing Malek Service Company! We are pleased to have provided exceptional service.

Malek Service is BBB Accredited.

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