Business ProfileforCatalano Enterprises

My house began leaking on 12 February 2021, during a sleeting rain. USAA closed the claim without resolving the leak. Then on 13 Feb 2021 at 6 in the morning all my pipes broke and sewage flooded from my upstairs master bath toilet into my living room and also from the kitchen half bath in a river through my kitchen, garage, living room, and out the front of my house where the foundation meets the wall. Catalano Enterprises was onboarded 03 Sept 2021. The mitigation by Servpro concluded 08 December 2021, at which time Catalano assumed responsibility for repairs. On 11 December 2021, I went with ***** from Catalano to select materials for flooring, cabinets, etc. Catalano had a completely empty property and full control over it from 08 Dec 2021 till 12 June 2022- but opted to do NO repairs at all. They demanded two checks from USAA- ****** in April (paid in April) and ****** in May (paid in June). No work began until 12 June, after I had to move back into the unfinished, unlivable home. Since, new water damage has occurred from faulty repairs, ruining the only floors in the house that had not been ruined by the flood- the master bath toilet leaked through the grout and ruined master bath floor, baseboards, master bedroom wood floor, etc. Two weeks have gone by without any repair plan being offered. It's been over 500 days since dates of loss. Catalano is unable or unwilling to fix the house and has not done much work- despite being paid ****** dollars. This is fraudulent.