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          ISA by WorldStrides has 1 locations, listed below.

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            Business ProfileforISA by WorldStrides

            Education
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            3 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 5/19/2004

            Years in Business: 36

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            4/24/1989
            Years in Business:
            36
            Business Started:
            6/1/1987
            Business Started Locally:
            6/1/1987
            Business Incorporated:
            7/24/1987
            Accredited Since:
            5/19/2004
            Type of Entity:
            Corporation
            Alternate Business Name
            • International Studies Abroad
            • International Studies Abroad, a Worldstrides Company
            Business Management
            • Ms. Jennifer Acosta, Senior Vice President
            Contact Information

            Principal

            • Ms. Jennifer Acosta, Senior Vice President

            Customer Contact

            • Ms. Jennifer Acosta, Senior Vice President
            Additional Contact Information

            Fax Numbers

            • (512) 480-8866
              Primary Fax

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/02/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            I completed a Service Learning program In ******, Ireland this past summer (2023), where I was asked to pay a $750 housing deposit. Upon completion of the program, I was informed that the deposit would be fully refunded to me within **** weeks. After twelve weeks had passed with no refund, I contacted *** and they said the deposit would be coming shortly through the mail, within 2-3 weeks. This time has also elapsed with no refund has been located in the mail. I am asking that *** sends me the full housing deposit refund as promised.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Arianna S

            08/23/2023

            Dont recommend this program very unprofessional and dont really keep students safe. I studied abroad in ********* spring semester of 2023 and was in an apartment with 5 other girls. I only received like half of my housing deposit back and am wondering why? The apartment was in great condition right before we left and when the housing team from Barcelona came to check everything a couple days before move out. However,I left the apartment in an abrupt manner as apparently me and 2 of my other roommates were being evicted from there literally upon move out by the ****************** saying that the renter that *** was renting the apartment through wasnt paying his bills/something along those lines as they didnt speak that good of English. Me and one of my roommates called the **************** during this time and they were very confused and didnt really help us out as we felt very unsafe at the time. So with all *** has put us through and yet still takes $240 out of my $500 housing deposit is ridiculous especially since that comes out to almost $1500 amongst all six of us that lived there! I want the rest of my money back as this is extremely unprofessional and *** ****** even explain the charges taken out which is also very shady. I advise people to go with a different company as there are better ones out there. *** only cares about the money and will leave students in the dust and be of no assistance to them once the checks are cashed!

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