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Find a Location

Moving Right Along TX LLC has 1 locations, listed below.

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    Business ProfileforMoving Right Along TX LLC

    Moving Companies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    We offer local and long-distance packing and moving services for families and businesses.

    Business Details

    Location of This Business
    Austin, TX 78757-3042
    BBB File Opened:
    5/17/2017
    Years in Business:
    7
    Business Started:
    5/17/2017
    Business Incorporated:
    8/12/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Moving Right Along Tx
    Business Management
    • Ms. Lori Murchison, Owner
    Contact Information

    Principal

    • Ms. Lori Murchison, Owner

    Customer Contact

    • Ms. Lori Murchison, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/10/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Movers damaged parts of my home. Requested reimbursement for the damage. My claim was denied stating that I didn’t add Increased Carrier Liability therefore the Standard Movers Liability is $0.60 per pound per article which amount to $0. I was never offered any carrier liability. Furthermore I ordered 3 movers but only 2 where helping for at least 45min then I had to help move my own furniture closer to the door and outside, so the movers would not keep forgetting the item being relocated. The mover left to arrive at my new home. But didn’t arrive until 40 minutes after I arrived I was still charged for this but figured it was hot and maybe they just needed some extra time. Still tipped each worker and thanked them for their services but unfortunately my floor, front entryway door was damaged. As well as the laundry floor scratched walls and a denied claim for all of it. But my home new has never been occupied of any kind meaning the only damage would be from moving in my property.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Misael G

    1 star

    09/17/2022

    DO NOT USE THESE AMATEURS!!!If you want to make sure that your items are moved intact and not destroyed, go elsewhere. I had a 3 bedroom job for this company and spent hundreds of dollars on a moving truck myself days before so all they had to do was move the big items. When they showed up, they brought a small old moving truck with a busted-out front light with tape over it. I thought wow that is pretty unprofessional but what can you do at that point? I wish I would've sent them packing but I proceeded to allow them to move my items. My move was only about 5 minutes away and it took them almost 10 hours at $2,500. They are incredibly slow which I would have been fine with.....if they hadn't of wrecked so many of my possessions.During the move, they proceeded to fall on one of my dining room chairs, dent, and scratch the others ones, dent, and scratch 2 chests, dent one of my entertainment centers, destroy both of my son's computer tables and dent two end tables. They also damaged my kitchen table. All of my furniture was purchased at ********* so none of it was cheap. They even damaged my dryer and claimed that it was like that before. Except forthe fact that they had never been moved and the dent had a puncture that no humancould have caused themselves by bumping into it. I wish I could upload the pictures here because NO ONE would ever use this "company" in name only. I will be posting this same review on ****** which allows pictures uploaded. Go there if you want to see the extent of the damage.Included in that price was the "insurance" that I paid for. What a joke. They wanted to settle on $1,000 when they caused at least 4-5K in damage. I have read the other negative reviews and they tell the same story. Anyone that had a positive experience was just lucky. Potential clients beware. It's just not worth it to go in their direction. You have been warned.

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