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Find a Location

Backd Business Funding has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforBackd Business Funding

    Business Loans
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/29/2020

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2101 S Interstate 35 Fl 4, Austin, TX 78741-3800
    BBB File Opened:
    7/28/2020
    Years in Business:
    5
    Business Started:
    9/7/2018
    Business Incorporated:
    9/7/2018
    Accredited Since:
    7/29/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Austin Business Finance, LLC
    • Backd
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Tucker Sulzberger, COO
    • Mr. Xan Myburgh, CEO
    Contact Information

    Principal

    • Mr. Tucker Sulzberger, COO

    Customer Contact

    • Mr. Tucker Sulzberger, COO

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/08/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    I received a flyer in the mail from Backd Business Funding stating that my business was pre-approved for a business line of credit of up to $750,000. It went on to mention, if we cannot fund your business, we will pay you.with a FREE $100 Amazon Gift Card. I needed business funding so I called the number on the flyer and reached ***********************, a Direct Relationship Partner whom I gave all of my information to about myself and my business and I told him upfront that my credit was not great and expressed my concerns of not getting an approval even though their flyer stated I had a pre-approval guaranteed. He was confident that they had several lenders and that I would get an approval by one of them. I mentioned the flyer to him and asked about the free Amazon gift card if they could not get me funded and his exact words were,WHATEVER THE LETTER SAID. I moved forward with the application process and I did NOT get approved for anything. I had to ask **** to get me the gift card and he told me he was informed that I didnt qualify for the gift card. If I gave **** my credit scores, shared my income and provided several months of bank statements then why would he even bother wasting my time and his to process a complete application if he already knows the requirements and that I dont meet them based on my scores and income and that the flyer I mentioned was just a gimmick? The letter was completely misleading and a lie to get any and everyone to apply and whoever sticks will stick and those who dont stick is oh well. I asked to speak to a manager and I reached *************************** who claimed she was a manager but is titled as a Sales Operations Specialist. She heard my side of the story and said she would get back to me once she spoke with the higher up. I had to reach back out to her since several days had passed without hearing from her and coincidentally she had an answer and that was they could not honor the letter, they would not be giving me a gift card. Needless to say I was very unhappy and felt like I was just an applicant that didnt mean anything to them and since they couldnt get me funded they just discarded me and never had any intentions to live up to the very flyer that they created.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    David E

    5 stars

    04/30/2021

    Jodie is an absolute gem to work with. Yhe term "above and beyond" was created just for her. Get Backd is as legitimate as it gets. My many experiences with Get Backd have been seamless, successful and fun! I HIGHLY recommend!

    Backd Business Funding Response

    05/03/2021

    Thank you for the kind words! We are appreciative of the partnership!

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