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          Melody Music Studios has 1 locations, listed below.

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            Business ProfileforMelody Music Studios

            Vocal Lessons
            BBB accredited business

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 11/5/2012

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            This company offers music lessons for all instruments and voice in student's home or instructor's studio.

            Business Details

            BBB File Opened:
            4/12/1999
            Years in Business:
            35
            Business Started:
            1/1/1989
            Accredited Since:
            11/5/2012
            Type of Entity:
            Sole Proprietorship
            Number of Employees:
            1
            Business Management
            • Ms. Kathi Kerr, Owner
            Contact Information

            Principal

            • Ms. Kathi Kerr, Owner

            Customer Contact

            • Ms. Kathi Kerr, Owner
            Additional Contact Information

            Phone Numbers

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/24/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            My daughter was getting drum lessons through Melody Music Studios. I live in CT and there is no LLC listed in my state so I could not go through small claims court. I canceled with Melody studios in email saying this is my 30 day notice I am canceling as per policy. I was getting overcharged and had told her she could not charge my card anymore. She said she understood January 20, 2021. She did not charge me Feb 2021 but started again March 2021-April 2022, $165 a month, totaling $2,185. I reached out to get my money back April 2022 when I realized she still charging me. She told me she would give me 1,625 and take away 500 away for administrative fees because she did not file the email of me formally canceling. Even though I showed her the email of me canceling per her policy she told me it wasn't formal enough. I was very upset but I wanted to get some money back. She sent the check for 1,625 and I had emailed her because it was taking a long time. ***** **** of Melody Music Studios told me it was on the way. I had not had the check for long when i tried to deposit it and she canceled the check for no reason and without warning. I have the emails proving I canceled. ***** **** of Melody Music Studios is the only one I have communicated with and she has stolen $2,185 from my family. Please look into her business practices as I feel she is scamming others.
            Read More

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Mel B

            02/06/2023

            We have been working with Kathi on a software project for about a year now, and the relationship has been great! She is very passionate and knowledgeable about music, and dedicated to providing top-quality music education to her students.

            Melody Music Studios Response

            02/07/2023

            Thank you Mel! I've enjoyed working with you and your company as well.

            Local BBB

            BBB of Middle Tennessee

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