Insurance Companies
Corebridge FinancialInformation and Alerts
Accreditation Status
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Alert Details
This business has 2 alerts.
Pattern of Complaints
This company has a pattern of
complaint concerning customer service issues. Specifically, consumers allege
significant delays in transferring or rolling over their retirement funds. Some
consumers have stated that they requested documents, but the company allegedly
lost them or claimed that they were unreadable, causing prolonged processing
times and frustration. A consumer mentioned discrepancies with personal
information, such as incorrect dates of birth on file, which further
complicated the resolution process. Other consumers have expressed frustration
over receiving conflicting information, having to deal with different
representatives each time they contact the company, and an unwillingness to
help expedite urgent requests. Some consumers alleged that the company’s
representatives discouraged them from transferring their funds by emphasizing
high returns, which they perceived as obstructive behavior intended to delay or
prevent fund rollovers.
On September 27, 2024, BBB
contacted the company to request their assistance in eliminating the pattern of
complaint.
This aspect of the business
profile will be updated when additional information becomes available.
Out-of-Business known or suspected
According to information in BBB files, this business is no longer in business.
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