ComplaintsforColeman Taylor Transmission Company, Inc.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/23/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Coleman Taylor transmission is a business that specializes in fixing car transmissions. I recently took my 2013 camaro to the business hoping they could break down my transmission and put it back together fixing a leak somewhere within the transmission. I can tell the car has a leak because there is a puddle of fluid under my car after I move it . The business charged me $800 and said the leak was fixed and on a side note they had my car for three and half weeks (plenty time to fix it the right way .) After they said the leak has been fixed , here I am days later with puddles still under my car from a leak , and the car will not run with out transmission fluid in it . Please help thanks.Business response
08/23/2021
Business Response /* (1000, 6, 2021/08/05) */ We appreciate it must be frustrating for Mr.********** when expectations are not met, however, with parts availability and shipping delays, we share that frustration. Since the filing of this complaint, Mr.********** vehicle has been repaired and is ready for pick up. We appreciate his business and patience, and happy this matter is resolved.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.