Customer ReviewsforBrewer's Body Shop

I avoided writing this review for a few months, but this is the culmination of a number of disappointments. I just want to preface by saying, there are many other body shops available to you in this city. I took my car here upon recommendation from my property manager. I do not know why I took her word for it alone, beyond the shop being conveniently located. I have no idea why. I usually would do more research. Initially, I had no concerns. This changed when I returned to the shop to retrieve my GPS phone mount. I noticed they were storing their keys on the top of my car, just bare metal keys on my exposed paint job. I am not emotionally attached to my car, nor is it in perfect condition, but this is sloppy and disrespectful. I'd later learn from the next body shop I visited for work, ************************ that they place the keys on the plastic shield near the wipers. What a concept...how long has ******** been in business?...these are their practices. Speaking of my plastic shield, they returned the car to me with a piece of the trim missing. I contacted them about this and they implied they'd look for it. I was never called back. They just left it to me I guess. I am reluctant to go up there because I will get mad. I know these are arrogant, disrespectful people I'm dealing with. If this wasn't enough, I've recently noticed fasteners missing on my bumper, where the primary work was done. My bumper now occasionally separates from where it's meant to clip into place. These repairs cost about $2600. This was the end result. ******** has yet to contact me about the bumper. I don't expect them to either. I feel foolish for going to them based on word of mouth alone. Use your critical thinking skills. I'm going to probably visit *********************** to see if they will address the loose bumper for a modest amount. I don't expect ******** to do anything here. By the way, *********************** treated me very well.

This **mpany had our car for 2 weeks without calling us for **st of repairing a torn rear end bumper and tail light. I called to inquire and was told yo **me get all belongings because a wreaked was **ming yo get the car, because it was totaled. I went to the and yo my surprised, ***** LARGE HOLE WAS CUT OUT IN A BOX SHAPE AT THE TOP OF THE BACK DOOR *****!. Upset I wanted to know why?. I was told the manager **uld not talk to me in person or on the phone because his wife had had a stoke. Also that the car **uld not be fixed. In the same **nversation, yhe secretary said if it **uld be repaired it would be $10 to $13 thousand.When telling her I was taking my car home, she stated it was against the law to take it home with the hole in it because it was dangerous. She knew I didn't believe that. I had pay the days of holding fee, when as mentioned earlier, they never called me,I had called them. It took 4 months to get a panel, from ********. During the 4 months we were out of car rental money, time, repair money, and in**nvenience. We were taken Advantage of. I knowbthe HOLE WAD *** INTO THE ***** ON PURPOSE. BREWERSwas planning on keeping my car. The owner never ** tasted me. PLEASE BE WARE, take your auto elsewhere and have a PEACE OF MIND AND SATISFACTION. ,

I recently had work done on two of my vehicles and I could not be happier. This business paid particular attention to detail, did excellent work and followed up immediately when I had requested additional work.I thought the prices charged were more than fair and I don't think I could of done better anywhere else.I highly recommend this business.