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Find a Location

Northern Worldwide Van Lines has 1 locations, listed below.

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    Business ProfileforNorthern Worldwide Van Lines

    Moving Companies

    At-a-glance

    Customer Reviews

    3.88/5stars

    Average of 26 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    9111 Cross Park Dr STE 200, Knoxville, TN 37923-4506
    BBB File Opened:
    7/10/2020
    Years in Business:
    3
    Business Started:
    7/10/2020
    Business Started Locally:
    7/10/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Gary Gankin, Director of Operations
    Contact Information

    Customer Contact

    • Gary Gankin, Director of Operations
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/18/2021

    Complaint Type:
    Product Issues
    Status:
    Answered
    My elderly mother contracted with Axis Van Lines for a move from the greater Houston area to San Francisco suburbs. Axis provided a quote sight unseen despite her requesting that a rep come to see her belongings as she explicitly stated that we did not want any surprises, and they declined. She lived in a 1000 sq ft, 2BR apt and moved to a 1BR app 700 sq feet. We signed a firm fixed price contract. The movers called her less than 48 hrs before the scheduled date and pushed the date up by 24 hours, striping her of her last day of preparation and adding tremendous stress. She HAD to agree to the shift as they told her that if she did not agree the move would be delayed by a week or more and she had cancelled her lease and had literally no where to go; a heavy handed move to say the least. The movers arrived and grossly overpacked her belongings, inflating the volume of her household items significantly. This resulted in a bill more than TWICE what they contracted for.
    Read More

    Customer Reviews

    26 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Trixie O

    4 stars

    11/29/2023

    My husband and I had a really positive experience with this mover. They got our things to Chicago, in pretty much one piece. A broken lamp, and a cracked picture frame. Other than that, everything went well. I have filed an insurance claim on the two broken items, and am awaiting reimbursement. Great job, Northern!

    Northern Worldwide Van Lines Response

    11/30/2023

    Trixie *** Thank you for your business and kind words!

    Local BBB

    BBB of Greater East Tennessee

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