Business ProfileforJedora

Scam website. This company will not deliver upon their promises and leave you high and dry if you order from them for a special event. Do not order from this company.

On July 27, 2023, Ms. ***** placed online order ********* *** ******, a men’s 6mm double row textured wedding band in 14K yellow gold. According to USPS tracking, this order shipped on July 28, 2023, from the seller’s facility, and a package was delivered on July 31, 2023. On July 31, 2023, Ms. ***** contacted us and reported that she had received an empty package, with no apparent damage. Generally, when a package is received with no product and the package was not damaged in transit, we generate what we refer to as a short shipment form and mail the form to the customer for her to sign and return to us. This enables us to initiate an investigation concerning the shipment. In an effort to expedite the investigation and resolution, we waived the signature requirement in this case for M** *****. Unfortunately, the seller of the item advised us that it was unable to ship a replacement for Ms. ******* order. This being the case, a refund was issued to Ms. ***** for order 183987372 on August 8, 2023. We apologize for any confusion or miscommunication with the representatives Ms. ***** spoke with. One of our Jedora Support representatives has reached out to Ms. ***** t* ***** *** ********** ******* *** ** ***** *** *** ******** *** ****** *** *********** ** *** ********** *** ************** **** *** *** ***** know her interactions are being reviewed so that we may continue to improve our ability to serve customers who shop on Jedora. We thank Ms. ***** for her patience and understanding in this matter and hope that she will allow us another opportunity to serve her.