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Find a Location

Smith Handyman Service has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforSmith Handyman Service

    Handyman
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/12/2021

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1544 Schaeffer Rd, Knoxville, TN 37932-1506
    BBB File Opened:
    6/12/2020
    Years in Business:
    8
    Business Started:
    1/1/2016
    Business Started Locally:
    3/1/2016
    Accredited Since:
    2/12/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 76231 for this business, issued by Department of Commerce & Insurance. The expiration date of this license is 4/30/2025.

    These agencies may include:

    Department of Commerce & Insurance

    500 James Robertson Parkway

    Nashville TN 37245

    (800) 342-4029

    https://www.tn.gov/commerce/insurance-division.html

    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Business Management
    • Chris Smith, Owner
    Contact Information

    Principal

    • Chris Smith, Owner

    Customer Contact

    • Chris Smith, Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/08/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I am writing in regards to remodel of three rooms in my house. When first started demolition they sent 2 people over and when starting they did not put up plastic to keep dust and debris from going to other rooms. I got plastic and I put up myself. When installing sliding door outside bathroom wall, they didn't take all of old plaster off and door is not flush. Toilet installed but used original line that was covered with mud from walls. There are other concerns but no space to list all. Kitchen was torn out and when floor was laid it was lower than previous and it now has drop in depth when walk in. When spoke to supervisor they said it was like that when started. I took pictures of floor where they were using cardboard to try to make transition into dining room not so noticeable. I've been in house 17 years and I know it wasn't lower. Did not protect floor vents and I had to clean out. There was 10 sheets of sheetrock dropped off and was there 2 days and then they were gone and they were already mudding sheetrock. When they hung sheetrock they did not use whole pieces, but instead it looked like they used left over from other jobs. I covered washer dryer to protect them, but covers did not stay on and they laid tools on them and they were scratched. Where they did not remove old wall when working on outlets they are loose and not proper depth. I talked to supervisor about concerns and was told that if it had been new build it would not have concerns. I always thought that if you tear out old walls and replaced with new sheetrock it would be same as new. I have left several messages for to please call me and received no calls. We paid final bill December of '21 and I want him to please come by to see all these things and more that can't list because of length of this letter. I want h to please call and schedule a time to come by to address my concerns. Thank you.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Terrie W

    5 stars

    10/01/2021

    Mike Weaver performed outdoor electrical installation on my home. I was very impressed with Samantha who handled matters over the phone. She was very accessible and helpful. She was knowledgeable about cost estimates etc. Mike Weaver did an excellent job and I will use Smith Handyman again in the near future.

    Smith Handyman Service Response

    10/04/2021

    Thank you so much for leaving us a review of your experience with our team Terrie!

    Local BBB

    BBB of Greater East Tennessee

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