Business ProfileforJoe Neubert Paint & Body Shop

On 6/6/22 dropped my car off for body work to Joe Neubert collision, picked up car on 6/15/2022 and all the repairs was not completed. Also, damage was done during one of the repairs. They buffed out some white speckles to the hood, repaired a ding near my gas tank, and was to fix my front bumper. They chipped paint from my hood.When I addressed the situation, they tried to blamed me. Then proceeded to fix the issue by spot treated the chips w/paint the same color of my car. I let them know that I know how brought my car to them.And those chips was not there. That was wrong to pull that tactic. knew what's was done! My front bumper repairs was not completed. One of the workers, asked if one the other employees that was I dealing with () informed me that my bumpers parts was on back order and will not be available for 3mo. And at that time, the bumper will be fixed. They had my car for 1wk 1/2 and could have let me know. No apology for the inconvenience or damages ,no will to rectify the issue. rude and unprofessional and took no ownership for anything. Was dismissive and didn't care. They was paid by my warranty for the repairs. If they didn't have the part or unable to get it soon, then they shouldn't agreed to do the work. They could have notified me, before start working on the car or contacted my warranty to let them know what was going on. Not leave my car a mess, my bumper is loose and not fitting properly and looks same, as when I brought it to them. I'm not waiting 3mo to get this fix it's to be now. Or give the money back! I'm not happy at all about this. No one should use them! I will never use this business and tell anyone about them. They do not treat people right!