Customer ReviewsforCDF Distributors
19 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Bill P
5 stars02/22/2024
Great products and service. Had a minor glitch with the order and they promptly took care of it once the issue was verified. Highly recommend them.Review from Jonathon S
5 stars11/09/2022
I'm on my 6th door from CDF and I have been happy with all. You do need to make sure what you are ordering is the right setup for your application. Never had a problem. Will continue to purchase my doors here.CDF Distributors Response
12/20/2022
********, We really appreciate your business and will continue to develop new and better ways to provide great service and quality products at a competitive price.Review from John R
4 stars12/06/2021
I ordered 3 hollow metal doors and frames with all associated hardware on 8-17-21 and paid the 50% deposit required. I received 2 doors and the final 3rd door on 10-21-21 and have not received any of the hardware. My project is in the final week and no hardware as of 12-6-21 I have repeatedly followed up with CDF on 12-3-21 I received this email I am sorry for the poor communication. I have been continuously reaching out to the hardware vendor, and as of yesterday, the best update they will offer is that it could ship by the end of next week. We are escalating this issue with the manufacturer because of their poor performance to make sure we can expedite this backorder. I have requested overnight shipping or temp hardware with no response or resolution VERY POOR CUSTOMER SERVICECustomer Response
12/26/2021
******
After filing my complaint below CDF door has resolved all of my issues and I believe things will be better in the futureReview from Gabrielle P.
5 stars08/16/2021
Great service and quick delivery. Door is great for what we needed it for at our warehouse.CDF Distributors Response
08/17/2021
Thank you, Gabrielle, for the great compliment and review! We strive to ship out your order on the promised shipping dates or sooner. We pride ourselves on our fast lead times and great customer service. We greatly appreciate the feedback, and we look forward to continue doing business with you again soon!Review from Mary
5 stars08/04/2021
So far, my experience with CDF distributors has been very positive. Especially Carson A******** has been very helpful with a difficult custom made door. He was always available to take the time to discuss the project and communication was fantastic! I'm excited to receive our new door for our new remodeled kitchen at out theater! I will update my review when I receive the door!CDF Distributors Response
08/06/2021
Thank you, Mary, for the amazing compliment and review! Our staff, including Carson, consistently goes through trainings on door and Pro Builder knowledge so that we can better help answer any questions or concerns that you may have. We have a great team of people who know what they are doing and are here to help. We greatly appreciate your feedback, and for choosing us to provide all of your door needs!Review from Serving V.
5 stars08/02/2021
My interaction withnCDF Distributors was nothing short of great. Creating the quote was simple and logical, and the staff followed up to make sure that everything l needed was addressed?
When l am ready to install these doors, l am convinced that the manufacture, delivery, and fit will be equally as professional.CDF Distributors Response
08/04/2021
Thank you for the awesome compliment and review! Our staff is consistently doing training on door knowledge and customer service so that they can better help answer any questions or concerns that you may have. Our Pro Builder is also updated daily so building your quotes online can be fast and simple. We greatly appreciate your feedback, and for choosing CDF to provide all of your door needs!Review from Joe K.
5 stars07/01/2021
Completely satisfied. Reasonable shipping time. Good communication and great pricing.CDF Distributors Response
07/06/2021
Thank you, Joe, for the great compliment and review! We do our best to get all of your products shipped out at the expected shipping date, but our staff is always ready to help answer any questions or concerns that you may have. We also strive to provide the best pricing for the great quality products that we offer. We appreciate your feedback, and we look forward to continue doing business with you in the future!Review from Martin R.
5 stars06/28/2021
Very quick shipping and great material with awesome customer service.CDF Distributors Response
06/29/2021
Thank you, Martin, for the great compliment and review! We strive to provide the best quality product that we have available to us, as well as shipping them out on the promised shipping dates. But our staff is always ready to help answer any questions or concerns that you may have. We greatly appreciate the feedback, and we look forward to continue doing business with you in the future!Review from Corey F.
5 stars06/23/2021
CDF Distributors has been great to work with. Their sales staff is very knowledgeable and friendly. Pricing has been great and their lead times are nice and short. CDF has done a great job with the packaging of their doors compared to other vendors and has kept us from having to deal with returns due to damage. I would diffidently recommend them for any industrial door needs.CDF Distributors Response
06/25/2021
Thank you, Corey, for the awesome compliment and review! Our staff consistently stays up to date on door and Pro Builder knowledge to better help answer any questions or concerns that you may have! We also strive to offer the best pricing that we have available for the best quality products. We greatly appreciate your feedback, and we look forward to continue doing business with you again soon!Review from Chavae G.
5 stars06/15/2021
Great company, always on time and will stay in constant contact with you. Returns can be better,(they have a third party that pickup's return) but CDF its self is a amazing pick for your needs!CDF Distributors Response
06/17/2021
Thank you, Chavae, for the great compliment and review! We apologize for any inconvenience that was caused during your return process, but our staff is always ready to help with anything that you need. We are greatly appreciate your feedback, and we look forward to continue doing business with you in the future!
Customer Review Rating
Average of 19 Customer Reviews
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