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          Roadshow BMW/Mini has 1 locations, listed below.

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            Business ProfileRoadshow BMW/Mini

            New Car Dealers
            BBB accredited business

            Contact Information

            405 N Germantown Pkwy

            Cordova, TN 38018-6207

            Get Directions
            Visit Website
            (901) 365-2584

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            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            10 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/1/1981

            Years in Business: 43

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            Roadshow BMW/Mini offers BMW sales, service & parts.

            Business Details

            Location of This Business
            405 N Germantown Pkwy, Cordova, TN 38018-6207
            BBB File Opened:
            6/15/1981
            Years in Business:
            43
            Business Started:
            6/15/1981
            Accredited Since:
            12/1/1981
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Alternate Business Name
            • Road Show BMW Mini
            • Roadshow Enterprises, Inc
            Contact Information

            Principal

            • Mr. Randy Patton, President

            Customer Contact

            • Mr. Randy Patton, President
            • Mrs. Karen Dawson, General Manager
            Additional Contact Information

            Fax Numbers

            • (901) 365-2531
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            10 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/22/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            This is my second attempt to contact BBB. I initially took my 328I and my x5/ 3.5I to *** for repairs on 8/11/2023 today is 3/22/2023 and my vehicles are in worse shape than they were before i took them there. Neither one of my vehicles are operable. I had suspension and strut work on the both of them. I have spoken with **** ************************* on the phone, however he is never available to be seen, he had my truck towed to *** on 3/21/2024 because my back end had dropped on my truck and the ride was bumpy as if you were riding a horse. After *** put it on the machine, they are asking for ***** more dollars for a rear suspension {strut} job which they previously did. At this point I want a refund. I think they purposely messed up my vehicle. Now no one is available to talk. I was told by a mechanic who is no longer there they messed up my truck, they have inexperienced mechanics and other things, ************************* the ** told me that they were short of staff, but they took my money and neither vehicle is drivable. At this point I'm afraid to let them touch my car or truck.
            Read More
            Read 9 More Complaints

            Customer Reviews

            5 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Tammy C

            10/16/2023

            I spent approximately ****** with Roadshow in about two weeks . I have an BME x5 and a 328 i . I had to return both vehicles did not get a loaner. Neither vehicle worked properly after paying for them. Both vehicles had strut , alignment issues and now they are worse than before. They had two young mechanics that road with me and they both had no clue as to the noise. My service advisor *** had the head mechanic ride with me and he mad all types of excuses as to why the noise kept occurring. Well I paid to have both vehicles put on a machine because i was tired of loosing time off work and going back and forth. Turns out *** did not do what they charged me for. I have a service appointment on the 19th to my car back i am livid. I want my money back so i can take it somewhere else. I dont want them to touch my car. I am angry with my service advisor as well because i feel like he took advantage of me and my ill husband. everytime i went back he charged us for something else. they are short of staff, they dont give loaners and they dont have experienced mechanics . If you are in the ******* area take your car somewhere else. I am not the only one that feels this way. I give zero stars
            Read 4 More Customer Reviews

            Local BBB

            BBB of the Mid-South

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