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Find a Location

Precision Garage Door of Chattanooga has 1 locations, listed below.

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    Business ProfileforPrecision Garage Door of Chattanooga

    Garage Door Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.6/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/23/2010

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

     This company specializes in residential garage door services. They offer garage door repair, installation, and openers.

    Business Details

    Location of This Business
    6234 Perimeter Dr STE C102, Chattanooga, TN 37421-3669
    BBB File Opened:
    7/23/2010
    Years in Business:
    23
    Business Started:
    1/1/2001
    Business Started Locally:
    7/1/2010
    Business Incorporated:
    7/7/2008
    Accredited Since:
    7/23/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 10199 for this business, issued by Department of Commerce & Insurance/TN. The expiration date of this license is 8/31/2025.

    These agencies may include:

    Department of Commerce & Insurance/TN

    500 James Robertson Parkway, Davy Crockett Parkway

    Nashville TN 37243

    (615) 741-2241

    https://www.tennessee.gov/commerce

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • CPJ, LLC
    Business Management
    • Mr. Charles "Chuck" Gatin, President
    • Ms. Pattie Canada, Administrator
    Contact Information

    Principal

    • Mr. Charles "Chuck" Gatin, President

    Customer Contact

    • Mr. Charles "Chuck" Gatin, President
    • Ms. Pattie Canada, Administrator
    • Mr. Scott Fisher, Manager
    Additional Contact Information

    Fax Numbers

    • (865) 693-8311
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/29/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    I got a estimate to repair my door at *** *** **** ** ******** ******* for $500(+) but the person said they had to order parts and they would call me, few days later parts came in and we set up time to get it fixed, the day of I’m waiting and I get a call from another employee saying the other guy prices it too cheap that they will need to charge closer to $1k, I was upset called office and person said they would send the original guy to fix it and it will be at that price, he got there and said I under priced it and you need this & that , and I told him I just wanted the stuff he said he would fix for the $500, he said ok but I had to clear out some items and call them back and he would come fix it, so I hired guys and we cleaned out the garage so they could have room to fix it, I called and they refused to come out now saying that they need to charge the higher price and because I threatened to call bbb that they won’t do it at all , this is poor business relations and to give someone a price in writing and then try to add things in to charge more is crooked , this company needs to respect customers and honor their prices , I have wasted time and stress over this , they need bad reviews and people should know how they do business
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Donna K

    5 stars

    05/09/2023

    I am updating my review from 1 to 5 stars based on the customer service I received after contacting the company concerning my complaint (see below). After receiving my complaint, the customer service team contacted me to let me know that the owner had personally driven down to Chattanooga to speak to the technician who managed my call. I was assured that this is not how they like to do business. They want their customers to be happy! I’m very happy with the resolution they provided, and I would happily recommend them in the future.

    Local BBB

    BBB of Southeast Tennessee & Northwest Georgia

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