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          Find a Location

          Celero Commerce has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileCelero Commerce

            Credit Card Merchant Services
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            100 Westwood Pl Ste 200

            Brentwood, TN 37027-1016

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            Customer Reviews

            2.73/5

            Average of 15 Customer Reviews

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            Customer Complaints

            4 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/13/2023

            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business provides Integrated electronic commerce solutions provider that offers payment processing services, business management software, and data intelligence.

            Business Details

            This is a multi-location business.

            Find a Location

            Celero Commerce has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              100 Westwood Pl Ste 200, Brentwood, TN 37027-1016
              BBB File Opened:
              11/1/2019
              Years in Business:
              5
              Business Started:
              11/1/2018
              Business Started Locally:
              8/1/2002
              Business Incorporated:
              5/7/2019
              Accredited Since:
              7/13/2023
              Type of Entity:
              Limited Liability Company (LLC)
              Contact Information

              Principal

              • Mr. Kevin Jones, CEO

              Customer Contact

              • Mr. Kevin Jones, CEO
              • Mr. Scott Farace, Chief Marketing Officer
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/03/2023

              Complaint Type:
              Product Issues
              Status:
              Answered
              A Celero rep contacted me and invited me to a meal to discuss credit card transactions. This salesman discussed saving money. I did not accept to sign up and the salesman got upset and I told him not to call me again. Another salesman apologized and asked if I would reconsider. I advised I would reconsider. He said someone would be calling me. After getting the call to set up an account, I realized I had been charged two months worth of fees. I attempted to call every number I had. Eventually I was told I was going to be sent the *** form where they withdrew funds. I never got the email showing I agreed.
              Read More
              Read 3 More Complaints

              Customer Reviews

              15 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Tj H

              03/15/2024

              Very quick to get your business and tell you everything you want to hear. They lied to me about almost everything like buying my old lease equipment after a month of trying to get a shipping return label I return my old equipment to Celaro and they never returned it. I have now been paying for my old pos system and the new one because my lease was never cancelled like stated. also, I'm being charged several hidden fees with this company. They have cost me nearly $3000 dollars in 3 months of fees, and they are impossible to get ahold of and will not reply to emails. I hope this does not put my small business out of business.
              Read 14 More Customer Reviews

              Local BBB

              BBB of Middle Tennessee

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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