We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Prepaid Credit Cards

First Digital Card

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Prepaid Credit Cards.

Reviews

Customer Review Ratings

1.07

Average of 143 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Terry C

    Date: 05/09/2025

    I wish I could leave a zero star but I can’t. This is absolutely the most ridiculous credit card company I’ve ever encountered

    First Digital Card

    Date: 05/12/2025

    Dear Sir/Madam: We appreciate your comment and want to help address your issues or concerns. Please call our Customer Service Department, Monday to Saturday during the hours of 6 a.m. to 10 p.m., Central Time. Customers can also file a complaint with the Better Business Bureau so a full investigation can be opened, and a response will be supplied to our customer with a resolution.

  • Robert R

    Date: 05/07/2025

    You been warned!! Don't waste your time!! Random red flags!! Company keep say my card lost.. when its not!! Takes 15day day to get new one!! For far they send 3 credit card.. save the headache for somthing else!! They slow on payments, take 5 day! To process payment!! Keep in mind they don't report good payment to 3 credit bureaus!! You better off applying for secure credit card !! Company and joke!! Please its an trapped !! You been warned ?? warning dangers warning dangers warning dangers warning dangers warning dangers!!

    First Digital Card

    Date: 05/12/2025

    Dear Sir/Madam: We appreciate your comment and want to help address your issues or concerns. Please call our Customer Service Department, Monday to Saturday during the hours of 6 a.m. to 10 p.m., Central Time. Customers can also file a complaint with the Better Business Bureau so a full investigation can be opened, and a response will be supplied to our customer with a resolution.

  • William J

    Date: 04/30/2025

    I could leave a negative star review on this Credit Card company I would a negative 5 star review. I made a payment to pay off the full balance on my card, they then locked my account for doing so. I received a letter to call them to verify that it was me that made the payment. I was told I needed to send them a bank statement showing that the payment cleared and that I was indeed the owner of the checking account. It was the same account I used to make all my other payments to them. I proceeded to close the account and pay the rest of the balance and then they wanted to charge me a fee for making a payment over the phone before they can close the account. This again absurd. If you are looking for a credit card I would recommend looking else were. Their online access is hard to use, their customer service staff is very rude and hung up on me when I demanded to speak to a supervisor. STAY AWAY FROM FIRST DIGITAL credit card.

    First Digital Card

    Date: 05/12/2025

    Dear Sir/Madam: We appreciate your comment and want to help address your issues or concerns. Please call our Customer Service Department, Monday to Saturday during the hours of 6 a.m. to 10 p.m., Central Time. Customers can also file a complaint with the Better Business Bureau so a full investigation can be opened, and a response will be supplied to our customer with a resolution.

First Digital Card is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.