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Find a Location

Myrtle Beach Chrysler - Jeep has 1 locations, listed below.

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    Business ProfileforMyrtle Beach Chrysler - Jeep

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company offers new and pre-owned vehicles.

    Business Details

    Location of This Business
    785 Jason BLVD, Myrtle Beach, SC 29577-6743
    BBB File Opened:
    9/17/1996
    Years in Business:
    27
    Business Started:
    7/5/1996
    Business Started Locally:
    7/5/1995
    Business Incorporated:
    7/5/1996
    Type of Entity:
    Corporation
    Business Management
    • Mr. Robert E. Gale III, Owner
    • Mr. Andy Todd, General Manager
    Contact Information

    Principal

    • Mr. Robert E. Gale III, Owner

    Customer Contact

    • Ms. Jasmine Gale Bazinet, Office Manager
    • Mr. Robert E. Gale III, Owner
    • Mr. Rob Beard
    Additional Contact Information

    Fax Numbers

    • (843) 448-7815
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/22/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved

    Description: Took my Jeep Wrangler to Myrtle Beach Jeep, 785 **********, Myrtle Beach, ** ***** on November 29, 2023, because I had a leak on the drivers side floor board under the gas pedals. Called the Myrtle Beach Jeep on December 12, 2023 after it had rained and the leak problem wasnt fixed. They told me they would put my name on the list for their Leak Pro person, when they came in. Called Myrtle Beach Jeep again on January 9, **** and got the same answer they would put my name on the list for the Leak Pro person. I called Myrtle Beach Jeep again on February 5, **** and asked to speak to a manager to get this resolved. I spoke to **** who stated they gave my money to Leak Pro and I would have to talk to Leak Pro. **** gave me their telephone number ************. I didnt feel comfortable calling Leak Pro, as the check I made out for $614.18 has the Myrtle Beach Jeeps name on it, not Leak Pro, but would like to get the leak fixed. I called the Leak Pro telephone number and spoke to ***** who was not happy that **** had given me his telephone number. ***** said if they were not located in **************, he would help me, but would give **** a call at Myrtle Beach Jeep to try to figure out a resolution for me. ***** asked me to call him back on February 6, ****. I called ******************* on February 6, **** and of course got no answer. I left a voice mail for ***** and have not heard back from him. On February 6, ****, I called ***** at Myrtle Beach Jeep and he was irritated with me and stated that he did not want me coming back to Myrtle Beach Jeep dealership, if I was going to hold them responsible for their work. **** said he would call me back and today it is February 22, **** and I have not heard back from **** at Myrtle Beach Jeep.

     

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Amanda P

    1 star

    07/12/2022

    I have leased 2 vehicles at *** in order to save and purchase a Jeep from MB Chrysler Jeep. False advertising and poor business practices! Their sales pitch "we're gonna save you a lot of money" is simply untrue. More like "we're gonna make a lot of YOUR hard earned money"! Ordered a custom Jeep in July of 2021 and didn't receive it until March of 2022. Mistakes were made and he has not tried to mend the relationship, after 3 emails, and me contacting the BBB. All I received was an apology in an email 3 months afterwards.

    Local BBB

    BBB of Eastern Carolinas

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