Business ProfileforAutohaus, Inc.

Had to have my vehicle towed there because Thursday 3/2/23 the steering wheel column was locked. They first told me that it would be 10 days before it can be looked at. I was called at 9 am 3/7/23, 3 separate times. At the end of the first call I asked if they can take a look at an oil leak that I had began noticing. The second call began with the woman saying that they cannot tell me what the oil leak is until I give them $900 to fix the steering wheel and its locking issue. I responded with, " hang on I need to speak to my wife before committing to spend that kind of money." 5 minutes later I received a call from the technician stating that there was someone at the shop interested in buying the vehicle from me for $600. After this I decided that this was not the place I cared to deal with trying to fix my vehicle. I received a bill for $177.00 for DIAGNOSIS. NOTHING WAS REPAIRED OR REPLACED. This was what it cost me so they could not rip me off anymore. I reluctantly paid it, and had a towing company remove it from the premises and brought to another location. Nowhere on the walls in the office is there any pricing per hour, cost for diagnosis, nothing. Because I had it towed I was unaware of this, it was not until I went there did I learn any of this information. Upon bringing this to their attention all the tech could do was YELL AT ME because i had 2 bad tires on the front. Never addressed the issue by the way. It will not surprise me if this place isn't closed within a year or so, but wanted to hopefully prevent anything like this from happening to anyone else. I felt like they were going to RELEIVE me of my vehicle so their young technician could get a good vehicle with minor repairs that could be done over time, which did not have to be done ALL AT ONCE. Which they seemed needed to occur. Save yourself the trouble and find somewhere else. I would have brought it to a ***** dealer if I wanted to spend that kind of money!