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Find a Location

Mastercare Contracting, Inc. has 1 locations, listed below.

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    Business ProfileforMastercare Contracting, Inc.

    Landscape Contractors

    At-a-glance

    Customer Reviews

    1.67/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers tree service, lawn and landscaping services for residential and commercial properties.

    Business Details

    Location of This Business
    1000 S Commons Dr STE 102, Myrtle Beach, SC 29588-7729
    BBB File Opened:
    4/12/2004
    Years in Business:
    23
    Business Started:
    6/20/2000
    Business Started Locally:
    6/20/2000
    Business Incorporated:
    6/20/2000
    Type of Entity:
    Corporation
    Alternate Business Name
    • Mastercare Tree and Landscape Company
    • Supercrete
    Contact Information

    Principal

    • Ms. Stephanie Campellone, President/Owner

    Customer Contact

    • Mr. Kirk Campellone, Owner, President
    • Ms. Stephanie Campellone, President/Owner
    Additional Contact Information

    Fax Numbers

    • (843) 215-5951
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/10/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    6/29 Sent email explaining the sand used to rebuild end of walkway washed away with rain.7/13 Was told by email they would be out in 3/4 days.7/24 Checked via email on what's happening.7/26 Checked again.7/27 Said they needed dirt which they didn't budget for and wanted another $150.7/28 Told them to go ahead.8/5 Can't get response by phone or email.This project cost $1500 to rebuild a wooden retention wall ( about 15' long) and fix the sagging walkway.We just want it fixed right.

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michael W B

    1 star

    08/12/2022

    TOTALLY A RIP OFF COMPANY! STAY AWAY FROM THESE LIARS AND CROOKS! On 5/16/2012 my 82 year old mother paid these CROOKS $2,850 for the concrete driveway they poured on 5/14/2022. When they dug the old coquina driveway up they broke the underground feed for 3/4 of the front yard sprinkler system. They cut off the concrete ramp on the front of the carport and butted the driveway into the carport with no drain. Now with a downward sloping driveway and what rainwater that did not run off the driveway was funneled into the carport and utility closet! My mom called for 2 weeks before anyone came out. Three trips to fix the sprinkler and still leaked under the brand new driveway! So not really fixed! In August 2012 I had to call someone out when I came home for vacation to fix the sprinkler leak and the heads that were leaking after the repair work done by these BOZOS! Also it took two weeks for them to come out and pick up the concrete form boards. My 82 year old mother went around the yard and picked up 15 10 penny nails left by these BOZOS on 6/15/2012. My mother documented every time she called with times,dates and who she spoke with and the people who came out to do the work. Also on 8/12/2012 had to go to KC's home in Surfside because he would not return mine or my mother's phone calls and spoke to his wife. He called me and said he would be out the next day to check the water issue. He showed up and said someone would be out the next day 8/14/2012. Nobody showed up no calls returned totally ignored us! Called *** ****** *** to find a reputable contractor to add a drain the width of the driveway to fix the incoming rainwater issue and pay another $250 for that and $734 to have the leaking sprinkler heads replaced and the leak fixed correctly. So the $2,850 driveway that has 7 sections with one major crack in one section and the other 5 sections have cracks that all run the length of each section and align with each other. So $984 to fix damaged they did and cracks.

    Local BBB

    BBB of Eastern Carolinas

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