ComplaintsforMack Pest Solutions
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Complaint Details
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Initial Complaint
03/29/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
I have bedbugs. Mack came out & did a heat treatment. The next day, I found a live bedbug. I called Mack & they said give it 2 weeks (because they also did a chemical treatment with the heat treatment) At the end of the 2 weeks the bedbugs spread. I insisted they do another heat treatment. This was done on Friday 3/25/22 and on Sunday I found live bedbugs & have been eaten up again. I called them on Monday 3/28/22 and again they are telling me to wait 2 weeks. I am living in a nightmare with more bites & having an allergic reaction to them. In 2 weeks they will multiply and I will be right back where I started. I am absolutely miserable with bites & intensive skin itching.Customer response
03/31/2022
The issue has been resolved!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.