Business ProfileforCollege HUNKS Hauling Junk & Moving

They came to the house I was moving out of 4/1/23 @10:30am. my friend **** met them. We had everything organized and ready to haul for donation and or throw away. It was all clearly visible. We chose them because that had the cheapest base rate, and it wasn’t a ton of stuff so I was thinking mine would be base of $99 this shouldn’t be that much money. **** calls me with their so called up front pricing guarantee. It was $180, **** said it’s because of a few item they have to haul away. I reluctantly agreed to $180 for ten minutes worth of work from the two guys. Then the guy runs my card and looks at **** and says oh yeah it’s $210. **** replied what you said $180, l was told he kind of shrugged his shoulders and they left, didn’t even offer me a donation slip nothing.When I found out they had ran my card for more than what I had approved it to be ran for I immediately called them. The lady at the call center was very nice and seemed helpful and understanding and said she would put in a complaint for me to get my $30 left bascule at this point had stolen from me back. That was that I thought. But I was wrong, the landlord goes over today to do the walk through of the home and low and behold the garage still has stuff in it! WHAT! I was floored. I was quoted $180 to have all the stuff removed I made that very clear. So now I have to leave work pay someone to meet me at the old house and haul all the leftover stuff away. So now I’ve paid yet another person to finish the job they should of finished. I called them again. The call center lady was very nice she said Steve the manager had tried to reach out to me for more information on the first claim. I then told her about the new one. I had **** forward me the email where it had the break down of service. They charged me $30 fee to haul away a mattress and a 31 or up size tv. The bed was a toddler bed and the tv was 27in. I spoke with Steve he offered the extra 30 back nothing else when they didn’t even finish.