ComplaintsforAccelerated Financial Solutions, LLC
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Complaint Details
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Initial Complaint
11/01/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
AFS have called my home ************, repeatedly over the past month, at least twice a day trying to reach a person that does not live here. I have explained to the representative from AFS that we have never heard of the person "*******", and they do not live here. They have ignored this and have continued to call.Business response
12/05/2023
Thank you for contacting Accelerated Financial Solutions, LLC (AFS). We are in receipt of your complaint. The phone number that is listed on the attachment of #************ is not a phone number for our Company. Furthermore, the phone number that was called #************ did not pull up any accounts in our system, nor did ***** ***** with the address given. This is not our company that is attempting to reach you.
Thanks,
Accelerated Financial Solutions
#************
Initial Complaint
06/12/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
Today, June 9, 2023, I, my husband and my daughter were contacted by AFS and left messages that I call them back regarding case #****. I called ************, spoke with Ron. He stated that they purchased debts from Payday Loans that I apparently borrowed against (don't remember) in 2019. He states that I owe over $900 in default of my loan. I explained to him that I lost my job and my husband and I are on fixed incomes. We also are behind in utilities, car payment and barely scraping up enough money to buy food and gas. He was very threatening and states that I will receive court documentation within 1-3 days. I feel this in unfair business practice for something I don't even remember receiving, but I don't deserve to be threatened with court action, members of my family contacted trying to trace me down. All this for money that I don't clearly have for something that is over 4 years old. My priority is my current commitments to keep the utilities on and payments in order to not have my car repossessed. I'm truly trying to search for employment as well as to get whatever I can in assistance so I can at least make ends meet. I don't want any further action taken by AFS, as well I myself and my family members ask not to be contacted or threatened again. I don't have any money even if they threaten to take me to court.Business response
06/20/2023
Thank you for reaching out to Accelerated Financial Solutions, LLC. You have contacted the wrong company.
We do not have any accounts under the name ******* ******. The number mentioned of ************ is not one of our numbers. We also do not have anyone named Ron that works for us.
I apologize for any inconvenience; however, this was a different company that contacted you, not AFS.
Thanks,
Accelerated Financial Solutions, LLC.
************
Initial Complaint
09/26/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
I filed a dispute against this collection agency I win the dispute case and the case close02/20/22 this collection agency still taking money from from account the last withdrawal they make was 09/15/22 every month they withdraw from my accountBusiness response
09/21/2022
This person is not a client here and we have never done business with her.
We are not a collection agency.
Customer response
10/24/2022
They're the one who's making the transaction from my account what company must I reach out to? The statue of liberty is 7 years June 2022 was 7 years why's it the still taking payments from my account up until 09/22 and if I didn't stop the payments they would continueBusiness response
10/27/2022
AFS has reviewed your complaint, as well as your concerns. Since the account is now closed with our office per the Client’s request, you will need to reach out to them with any remaining questions you have. You can contact Federal Pacific Credit Company, LLC on their toll-free number #************, or on their compliance line #*************
Thank you,
Accelerated Financial Solutions, LLC
************Initial Complaint
03/18/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
Last October I got denied when applying for some loan in my name. Then I was provided a copy of my credit report and saw things on there that were inaccurate. Inquiries and addresses that are not mine were on my report as well as accounts that I never opened. I have contacted the creditors to make them aware of the breach. But they are requesting that I fill out a full Packet to show cause in order for them to cease reporting to my credit due to this possible identity theft. I also found this account that I believe not mine: Acct name: ACCL FIN SOL (Original Creditor: ** ***** FINANCIAL SERVICES LLC) acct no. ******** date opened 08/16/2019 balance $2,357.00 I am not liable for this debt and I do not have a contract with: Company: ACCELERATED FINANCIAL SO Address: PO BOX **** GREENVILLE, SC 29606 Tel No: (866) ******** Police Report and FTC Affidavit are attached with this complaint together with dispute letter sent to the bureaus. I also filed complaints thru CFPB. Please delete this account from my credit report at once. Any questions or concerns I can be reached at *** ********* SE ST APT* ******* GA 30315 and email at *************@gmail.com. I need a response from the company.Business response
03/23/2022
Accelerated Financial Solutions, LLC received and reviewed the complaint submitted. This account was sold on 02/23/2022 to ***** *********** Management, LLC. The new owner has been made aware of this complaint. Please reach out to 770-******** with any questions and/or for further information regarding this account, as Accelerated Financial Solutions, LLC has closed the file on their end.
The AFS tradeline will be removed from the Credit Bureaus.
Thank you,
Accelerated Financial Solutions, LLC
866*********Initial Complaint
06/23/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
I have no knowledge of this debt it just showed up on my credit report being opened in November 2020 by ***** financial services llc i disputed this debt with all three credit beau. I want this company to remove this debt from my credit report.Business response
07/06/2021
AFS is in receipt of your complaint. We received your dispute and mailed validation of the debt on 4/20/2021 to the address provided:
****** ******
**** ** ******** St.
************, PA 19133
For any questions that you may have, please reach out to our office at #864*********.
Thank you,
Accelerated Financial Solutions, LLC
Office #: 864.********
Toll Free #: 866.*******Initial Complaint
05/17/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Kristie (or Christie) called my home number (972-********) from Accelerated Financial Solutions and requested that I verify my name and my birthday was July 1965. My birth year is not 1965, but I was not going to confirm or deny any information to these people. She would not give me any additional information as to why she was calling or why I needed to verify myself or my birth information. I asked for her name, company name, and telephone number and called back to see if she would answer and she did. This is the second time someone has called me from this company. I need to know why they are contacting me and if this call is legitimate. Also, the calls need to stop. This company appears to be a problem with other consumers. I hope they are not allowed to put any false information on my credit report. Thank you.Business response
06/09/2021
Thank you for contacting Accelerated Financial Solutions, LLC. We are in receipt of your complaint.
The reason for the previous call/s was to discuss an account that you have in our office; however, without proper verification a Rep cannot disclose any information as we must ensure we are speaking to the correct person. Per your request, we have statused your account as cease and desist. You will no longer receive calls from our office.
As for any Credit Bureau questions/concerns that you may have, please reach out to our Client, ******** ********** Corporation at #864.********, as they are still handling the Credit Reporting.
Thank you,
Accelerated Financial Solutions, LLC
#864.********Initial Complaint
05/12/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
This company is a debt buyer I asked them to validate this debt that I owe them But they couldn’t come Up with that. They said I paid 1203 to someone else but couldn’t provide that info. The original Debt was a company called ***** and they couldn’t provide me with documentation for why I owe them 1667 I would like this removed from my credit report and these people to stop contacting me.Business response
05/19/2021
Good afternoon.
In response to your complaint, we did receive your first dispute dated 03/08/2021 in which you advised that you were a victim of natural disaster. Validation documents were mailed to you on that same date, 03/08/2021 to the address is as follows: **** ***** DRIVE, *******, GA 30032. We also responded to your 2nd dispute in which you advised you were not aware of the account and your 3rd dispute in which you disputed the present/previous account status/payment history.
As far as the payment that was mentioned, on 6/23/2020 you made arrangements to settle your account with the previous owner, but the check for $1203.50 was returned insufficient. In July 2020, they received a dispute from you.
Per your request, we have flagged your account as Cease and Desist. However, please contact the office at the number below if you have any questions, or concerns.
Thank you,
AFS
866-********
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Customer Complaints Summary
7 total complaints in the last 3 years.
2 complaints closed in the last 12 months.