Reviews

Review Details

• Review fromLaShelta D

  Date: 08/04/2025

  5 stars
  I recently moved into a rental house operated and managed by Maymont Homes, and my experience has been a 10 out of 10. They have a slight miscommunication about work orders but are great at keeping us the tenant informed about the status of our work orders. I look forward to this experience with them as it has started out great.

  Maymont Homes

  Date: 08/05/2025

  Thank you so much for your kind words and honest feedback! We're thrilled to hear that your experience has been a 10 out of 10 so far. We appreciate your understanding regarding the slight miscommunication and are glad our team has been able to keep you informed throughout the process. We're excited to continue providing you with a positive rental experience. Welcome to the Maymont Homes family!

• Review fromVanessa M

  Date: 08/04/2025

  4 stars
  I am a new Tenant and I would say so far so good the house is well renovated, I was scared after reading the reviews I was almost convinced to not rent from them but guess they are very responsive
  If anything changes in the future I'll definitely be back but so far so good

  Maymont Homes

  Date: 08/05/2025

  Thank you for giving us a chance and sharing your experience! We're glad to hear you're happy with your new home and that our team has been responsive. We understand how reviews can raise concerns, so we appreciate your openness and honesty. If you ever need anything, please don't hesitate to reach out. We’re here to help make your experience a great one!

• Review fromLindsay S

  Date: 07/29/2025

  1 star
  I am a current tenant of a property managed by Maymont Homes, and I have experienced ongoing, unresolved maintenance issues and complete lack of communication from the company. Despite submitting multiple maintenance requests over the past several months, the following issues have been ignored:
  
  Front door does not close or latch properly, posing a security risk.
  
  Air conditioning system does not circulate air to the upstairs, making the space unlivable during warm months.
  
  Persistent mold growth in bathrooms due to poor ventilation, which raises serious health concerns.
  
  In addition to the unresolved maintenance problems, Maymont Homes has attempted to raise my rent, yet they do not answer any phone calls or emails regarding these increases or provide any justification or support.
  
  Most recently, Maymont’s landscaping vendor caused approximately $2,000 in damage to my vehicle by operating a weedwacker too close to my car, resulting in significant paint chipping along the entire side. I have contacted Maymont Homes multiple times through emails and phone calls providing detailed information and photos of the damage. I have received no acknowledgment, apology, or attempt at resolution.

  Maymont Homes

  Date: 07/31/2025

  Thank you for bringing these concerns to our attention. We sincerely apologize for the ongoing issues and the lack of communication you've experienced. This is not the level of service we strive to provide. A member of our Resolutions Team will be reaching out to you directly to address your concerns and work toward a resolution. We appreciate your patience.

• Review fromDee A

  Date: 07/29/2025

  1 star
  My previous Landlord transfered my lease to this company,and it has been nothing but horrific experience.They have charged Mt account fees and fess because of their transfer issues and system issues that blocked my account from making a payment online thus l had to wait until they open for them to take the payment manually and still they charges my account a late fee while admitting that it is an issue on their end.That to me is redundant.
  Their supervisors lie countless of times.I asked that the call be reviewed,and they had the nerve to tell me that the woman was reviewing the call.
  How can someone,especially who lied review their own call.
  I asked to speak to coporate and she said she was coporate.Their emails always go unanswered.
  Transfered the wrong lease-Charged me a late fee
  Online portal did not work - had to wait until the next Business day for the supervisor to take the paymemt.they ended up charging me a late fee and Claimed that it was my fault,even after I sent the supervisor a screenshot of the error.
  I don't know how anyone could be allowed to run a business in such a manner.

  Maymont Homes

  Date: 07/31/2025

  We're sorry to hear about your experience and understand your frustration regarding the issues encountered during your lease transfer and payment process.

  
  Per our policy, rent is due by the 5th of each month to avoid late fees. We recognize that system-related issues may have contributed to your concerns, and we take these matters seriously.

  
  A member of our Resolutions Team will be reaching out to you directly to review your account and ensure all concerns are thoroughly addressed. Thank you for bringing this to our attention — we value the opportunity to make things right.

• Review fromKarlie L

  Date: 07/28/2025

  1 star
  From my brother-- If you ever want to do business with MaymontHomes , just do yourself a favor and live in your car. I haven’t been home in OVER A MONTH due to plumbing issues! The sewage has been backing up into our drains. They still haven’t resolved due to their lack of communication and organization. Have been getting the run around since the 2nd of june and to make it better they comped my rent a measly $500…

  Maymont Homes

  Date: 07/29/2025

  Thank you for sharing your concerns. We’re very sorry to hear about the issues you’ve described and the frustration this situation has caused.
  Unfortunately, we do not have enough information from your review to locate your account. To allow us the opportunity to properly investigate and assist, please contact our Resolutions Team at 833-426-6739.
  We take these matters seriously and would like the chance to address your concerns directly.

• Review fromcrystal s

  Date: 07/24/2025

  1 star
  maymont properties do not rent from please i explain to them i have health conditon and cannot work so im moving out he said ok only charging you 500$ fee so i move out clean home had looking good they sent me a bill for6000$ for carpet cleaning and blinds they alos charge me for simple bill the months i was nolonger staying charge me septic tank bill no septic tank straight low down and crooks

  Maymont Homes

  Date: 07/29/2025

  Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience you may have experienced.
  
  A member of our Resolutions Team will be reaching out to you directly to discuss your concerns further and provide assistance.
  
  Please note that SimpleBills charges can sometimes be delayed, which may cause confusion on your billing. Additionally, we have recently updated our lease agreements to include septic charges, as we now manage the upkeep and maintenance of septic systems. We understand this transition may be unclear, and we appreciate your patience as we work to improve communication during this process.
  
  If you have any immediate questions, please feel free to contact us directly. We’re here to help.

• Review fromDeanna E

  Date: 07/24/2025

  5 stars
  I have loved working with them they are so far the best company we have rented from

  Maymont Homes

  Date: 08/04/2025

  Thank you so much for your kind words! We're thrilled to hear that you've had a great experience and that we're the best company you've rented from so far. We truly appreciate your feedback.

• Review fromFelicia S

  Date: 07/24/2025

  1 star
  You’re never able to have your account at a $0 balance due to the account being charged in advance for the following months rent. Was informed that month month charges would be removed once the account is at $0 once more and now I’m being told that I’m responsible when the information was not thorough

  Maymont Homes

  Date: 07/28/2025

  We’re sorry to hear about your experience and understand your frustration regarding the account balance and communication around the month-to-month charges. We strive to ensure clarity in all billing matters, and we apologize if the information provided was not thorough or caused any confusion.
  

  A member of our Resolutions Team will be reaching out to you directly to review your account in detail and work toward a resolution. Thank you for bringing this to our attention.

• Review fromRuby S

  Date: 07/19/2025

  4 stars
  They are attentive , responsive and I’m very happy renting from them so far.
  

  Maymont Homes

  Date: 07/22/2025

  Thank you so much for the great feedback! We’re happy to hear that you’ve had an attentive and responsive experience with us that’s exactly what we aim for. We’re so glad you’re enjoying your time renting with us so far!
  
  If there’s anything we can do to make your experience a full 5-star one, please let us know. We’re always here to listen and improve!

• Review fromTraci N

  Date: 07/14/2025

  1 star
  I have been without hot water for a month now. I’ve put in numerous work orders. Only 1 person has been out. 2 other ppl looked at it as a courtesy. But seriously this is unacceptable. I have 4 children and school is about to start so bathing is a kinda necessity ya know. Also…trash fees? Where is that located in the SimpleBills section??? I received a notice saying I had 15 days to pay something I knew NOTHING about. So yeah. It started out nice over here, but I’ve had too many maintenance issues. Most of them I’ve resolved without their help. But there’s nothing that can be done about the water heater expect replace it. And I’m not paying for a water heater at a place I don’t own.

  Maymont Homes

  Date: 07/22/2025

  Thank you for sharing your experience, and we sincerely apologize for the ongoing inconvenience you and your family have endured especially regarding the lack of hot water.  A member of our Resolutions Team will be reaching out to you directly to address your maintenance concerns and provide clarity regarding any charges you’ve received. We appreciate your patience and will work to get this resolved as quickly as possible.