Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Stonelink Property Management has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforStonelink Property Management

    Property Management
    BBB accredited business

    Current Alerts For This Business

    Special Notice:
    This business has additional information regarding one or more of the following; Accessibility, Brands Sold, Price Range, Delivery, Estimates, and up to 40 other things about this business. Read the information here.

    At-a-glance

    Customer Reviews

    2.69/5stars

    Average of 16 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/11/2018

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Stonelink Property Management, formerly known as Blackstone Group Leasing & Management is a property management company servicing Rhode Island and  Massachusetts. The business provides tenant screening and placement services, tenant communications, evictions, rent collections, property inspections, maintenance work, detailed accounting reporting, tenant and owner online portals, marketing, and customer service for residential and commercial properties. In addition, the company provides property renovations and floor plan design services. 

    Products & Services

    Property Management

    Business Details

    Location of This Business
    15 Circle St, Rumford, RI 02916-1004
    BBB File Opened:
    1/8/2018
    Years in Business:
    8
    Business Started:
    3/23/2016
    Business Incorporated:
    3/23/2016
    Accredited Since:
    9/11/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    25
    Alternate Business Name
    • RI Residential
    • Blackstone Group Leasing & Management
    • Blackstone Group, LLC
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Justin Andrew Mann, Owner/Partner
    • Laurence M Mann, Marketing Director
    Contact Information

    Principal

    • Mr. Justin Andrew Mann, Owner/Partner

    Customer Contact

    • Mr. Justin Andrew Mann, Owner/Partner
    • Laurence M Mann, Marketing Director
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/16/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I am a single disabled father of 2 children age 4 n 10 I moved into 37 ********** Apt 3f ********** *** ***** in June 2016 n moved out 7/31/23 stonelink Property didn't start management there till 3yrs later,when I moved in in 2016 the apt was the same when I moved out in 2023,stonelink charged me with all kinds of so called damage which wasn't true,also when covid started,I was given money by the government to help pay my rent when I moved out I had a balance of 780$ that they will not return saying along with my 650 security deposit that I damaged all those different stuff which isn't true,they made up a list of things n charged me to justify taking the 780 left from government help n my 650$ security deposit.the apt was in the same condition as it was when I moved out.the way it was when I moved in n when they started Managing the property was in the same condition so how can they do what there doing if that was the cass.there doing this because low income people like myself don't have the means to fight back n it isn't right.they didn't inspect my apt when they started Managing the property so how would they know what condition it was in,they charged me for things that don't even make sence or were just made up.there was normal wear n tear that is all but like I said they made things up to justify what they did n it's not right n I plan on going to the news with it to explode them for what there doing to low-income people who can't fight back or don't have thr means too
    Read More

    Customer Reviews

    16 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sarah A

    1 star

    04/12/2024

    Treat you great until you are a tenant. Have been trying to get things fixed that are their responsibility for over a year , and its constant dead ends and no answers. A landlord conglomerate. Properties are fine for the area but theres not much competition. Absolutely impossible to get them to cooperate on the most basic things.

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.