Mobile Phone Service
Metro by T-MobileAbout
About This Business
Years in Business: 25
Business Details
- Local BBB:
- BBB Great West + Pacific
- BBB File Opened:
- 6/11/2020
- Business Started:
- 12/16/1999
- Business Incorporated:
- 12/16/1999
- Type of Entity:
- Corporation
- Related Businesses:
- T-Mobile USA, Inc.
- Business Management:
- Mr. Mike Sievert, CEO
Additional Contact Information
- Principal Contacts
- Mr. Mike Sievert, CEO
Additional Information
- Business Categories
- Mobile Phone Service
Latest Reviews
Romane C
"MetroPCS misrepresents information on their phone plans and to me that is theft. All my devices are unlocked devices they are not ********************** equipment at all." ... Read full review
Andrew A
"Metro stores don't know how to answer their phones I've sat out front of the one by me on Kirkwood highway and called them when no customers were inside and they just sat there and did nothing like wow I will be finding another company to go to this is outrageous been with metro for 4 years and I see how much they don't respect customers phone calls"
Russell H
"In May of 2025 I cancelled my ***************** In June of 2025 I was charged for service I no longer have. After visiting my local T-Mobile office." ... Read full review
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.