ComplaintsforPromgirl, Incorporated
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Complaint Details
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Initial Complaint
07/26/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I placed an order on 7/1/2021 for a formal gown $490. I received one email for order confirmation. Thats it! Ive been trying to contact them at least 12 times by every phone number they have in their website and all I get is a recording that states voicemail box is full. I also emailed them 2 times. Im furious I feel I have been scammed and now Im very upset Im at a loss of $490.Customer response
07/27/2021
Promgirl Inc.
************************************************************
Toll free: **************
Direct line: **************
Fax: ************************************************
tried many times just to get an update on my order. I had zero response. Now I want a full refund. I used my credit card through ******. I have notified ****** as well.
Thank you.
Initial Complaint
06/12/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I bought a dresz online. The dress is not as pictured. I called and emailed Promgirl.net to return the dress and they will not respond.
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.