ComplaintsforWheels America
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Complaint Details
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Initial Complaint
01/24/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased a rim from Wheels America via **** on Nov 10, 21. I received the item on Nov 18, 21. First week of Jan 2022, I noticed the finish on rim was cracked and damaged. Seller had guarentee on their product finishes. I returned item shipping via *** for repair on Jan. 11. To date, I have not received repaired rim. I have ask if I could receive a refund and was denied. I am a disabled veteran who relies on my vehicle to get to and from medical appointments. Currently I have no spare tire due to Wheels America delaying repairs of my rim. I shouldn't have to end up stranded on the roadside because they sell defective products. If they could just refund me, I could purchase quality item elsewhere. I am on a fixed income and can't afford to buy another rim while I wait for repairs on their defective product. Order information ************* Seller ******** Placed on Nov 10, 2021 Payment method Credit Card Paid on Nov 10, 2021 Shipping address ********************* ****************************** Murphysboro, Illinois************** United States Order total 1 item $209.44 Shipping Free Tax$15.18 Order total$224.62 Items bought from ******** Order number: ************** Qty Item name Shipping service Item price 1 *** ****** **** Polished 18 inch OEM Wheel 2014 to 2019 (************)*** Ground $209.44
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This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.