Customer ReviewsforBrubaker Inc.

Quality products and service done courteously and professionally. Highly recommend Brubaker in Lancaster PA.

The sale, delivery, and installation of my new refrigerator went better than I could’ve ever asked or imagined. Thank you! As a result, I will continue to do business with Brubaker, and I’ll happily refer friends and family to do so, too.

Dan and Joe did an excellent job when installing my new dishwasher. Professional and courteous!

Carter did a great job. He was courteous and respectful. He did the job quickly and neatly. Brubaker always comes through for us.

Great customer service. Happy with everyone we have dealt with. Bought our washer and dryer and now our refrigerator with Brubaker. We highly recommend them.

We called Brubaker to install our Tesla charger in the garage of our new house in Apr 2022. I was pleased with their availability, and as far as we knew, everything was installed and hooked up fine. The charging unit was attached to an unfinished wall, that we told the installer we would be drywalling in a few months. Cut to July 2022, we just began our drywalling project in our garage. Our highly skilled contractor disconnected the wall charger before he began putting up the drywall, and luckily he had turn the power off before hand, as he found that the hot wire was LOOSE inside of the unit as well as NO GROMMET. This is a fire and electrocution hazard if it would have shorted out. The leads were also cut to different sizes. Upon learning this, I immediately called Brubaker and was connected to a man named Ben who oversees their electrical department. He went out and met with my contractor in my garage, who was still onsite. Ben then came back to me and said everything "looked fine" and that there was "no way to prove" this didn't happen when our contractor took it off the wall. This makes no sense, and when I challenged him, he then asked me if on the day of installation, did my husband tell the technician "not to hang it up all the way because we'll be putting drywall up later". My husband OF COURSE did not tell a technician to have a 240v cable to be loosely attached to a 30amp circuit in our garage, and even if someone were to tell a technician that, any proper electrician should know you CANNOT safely do that, its incredibly unsafe!

MY WIFE AND I ORDERED A REFRIGERATOR AND FROM START TO FINISH WE WERE IMPRESSED BY THE PEOPLE WHO WORKED WITH US. OUR CONTACTS WERE ROY IN SALES AND DAN AND HIS ASSISANT CHAD IN DELIVERY. ROY WAS PROFESSIONAL AND COURTEOUS AND DAN AND CHAD WERE THE SAME AS WELL AS CREATIVE AND ENDURING WHEN THEY INSTALLED THE FRIDGE. THE INSTALLATION WAS DIFFICULT, BUT UNDER DANS LEADERSHIPTHEY NEVER WAVERED UNTIL THE JOB WAS DONE. IT WAS THE END OF THE DAY YET THEY PERFORMED WITH ENERGY GOOD HUMOR AND A PLAN. T THANK ALL OF YOU; LARRY AND BARB F****

Excellent customer service! Salesperson Mike very knowledgeable about brands and answered all my questions. Installers friendly, efficient. Did a great job. Called for help with obtaining the manufacturer’s rebate and Roy was fantastic. He had it fixed same day and called me back. Much appreciated. Overall positive experience and highly recommend. And price competitive, too.