Business ProfileforMr Rooter of Pittsburgh

Hello, I am filing a complaint against Mr. ********************** of Cranberry, **.Dates of transactions, invoice numbers, and costs: * *********** call to them was on 9/24/23 near midnight. *Service tech (*************************) came out to property assessed and contract (**********) was signed on 9/25/23 for the amount of $8586.47, sewage drains were cleaned and further work continued the following day. *Further work was "required" (?) and another contract (**********) was signed on 9/27/25 for the amount of $13, 271,21.The business committed to replacing the outside sewage line, excavating an area of the downspout line and possibly repairing a small leak in the house. Quote from ***** (service tech), "we will put everything back as pretty as it is." The sewage line was replaced and downspout area was excavated. The small leak was the turning of a handle, no repair was required. Nature of dispute: Left our property in unsafe and unsatisfactory condition. Honestly don't know where to start. On the first day when digging dirt fell under our sidewalk and has never been safely replaced, it looks like a bridge, there is a huge hole. On the day that they backfilled the dirt, they replaced some of the concrete that they had to dig out. The ground sank which was to be expected, but of course, the sidewalk that they replaced cracked and dropped within a week and has not been safe to walk on. They left no dirt behind to fill in. There were gravel stones and broken pieces of piping left in the yard. They broke a lampost which has not been replaced, or deducted from our bill. They also "rounded up our bill" from what the contract amount was (32 cents) but showed dishonesty. Two other plumbers quoted half the price of what they charged us. Please see the attached of what our home has looked like since mid-October. We have attempted contacting them weekly with either minimal or no response. They received pictures.