Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Witmer Public Safety Group Inc has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Witmer Public Safety Group Inc

              104 Independence Way Coatesville, PA 19320-1653

              BBB Accredited Business

            • Witmer Public Safety Group Inc

              2961 National Pike Chalk Hill, PA 15421

            • Witmer Public Safety Group Inc

              430 W King St Abbottstown, PA 17301-9771

              BBB Accredited Business

            • Witmer Public Safety Group Inc

              416 S Conococheague St Williamsport, MD 21795-1530

            • Witmer Public Safety Group Inc

              101 Independence Way Coatesville, PA 19320

              BBB Accredited Business

            Business ProfileWitmer Public Safety Group Inc

            Fire Department Equipment
            Multi Location Business
            BBB accredited business

            Contact Information

            104 Independence Way

            Coatesville, PA 19320-1653

            Get Directions
            Visit Website

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            10 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/5/2004

            Years in Business: 39

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Witmer Public Safety Group is the company behind popular brands TheFireStore, OfficerStore, TheEMSstore, GideonTactical, OurDesigns, and Interstate Arms.  

            Business Details

            This is a multi-location business.

            Find a Location

            Witmer Public Safety Group Inc has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Witmer Public Safety Group Inc

                104 Independence Way Coatesville, PA 19320-1653

                BBB Accredited Business

              • Witmer Public Safety Group Inc

                2961 National Pike Chalk Hill, PA 15421

              • Witmer Public Safety Group Inc

                430 W King St Abbottstown, PA 17301-9771

                BBB Accredited Business

              • Witmer Public Safety Group Inc

                416 S Conococheague St Williamsport, MD 21795-1530

              • Witmer Public Safety Group Inc

                101 Independence Way Coatesville, PA 19320

                BBB Accredited Business
              Location of This Business
              104 Independence Way, Coatesville, PA 19320-1653
              BBB File Opened:
              5/2/2003
              Years in Business:
              39
              Business Started:
              1/1/1985
              Business Started Locally:
              1/1/1985
              Business Incorporated:
              11/27/1985
              Accredited Since:
              8/5/2004
              Type of Entity:
              Corporation
              Alternate Business Name
              • TheFireStore
              • OfficerStore
              • GideonTactical
              • theEMSstore
              • OurDesigns
              • Interstate Arms
              Business Management
              • Mr. James W Witmer, Owner
              Contact Information

              Principal

              • Mr. James W Witmer, Owner

              Customer Contact

              • Mr. James W Witmer, Owner
              Additional Contact Information

              Fax Numbers

              • (888) 335-9800
                Other Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              10 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/27/2022

              Complaint Type:
              Delivery Issues
              Status:
              Answered
              I ordered two cans of **** on 5/14/22, order number *******. I really only wanted one can... but ordered two since the price of shipping made sense. One can shipped. The other never did. I emailed (and called) asking for an update on the item, and never heard back. I gave up, and ordered one from another vendor, after a few weeks, and filed a claim with my card company on 6/22. My credit card company contacted them on 6/23. Lo-and-behold, after my credit card company contacted them, on 6/25 the vendor finally replied "oh yeah that's in stock it'll ship shortly." The item then shipped on 6/27. I'd ask that wpsg refund the item, tax, and proportional shipping on the item. This is what I asked my credit card company for. Honestly, if they wanted to provide exceptional customer service, they could refund all of the shipping since as I said I only wanted p/n -3030 anyways. Respectfully,***********************
              Read More
              Read 9 More Complaints

              Customer Reviews

              4 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Brett T

              02/01/2024

              Ordered a law enforcement trade-in Glock 23. A few days after making the initial order, I called, spoke to representative to ensure the FFL was received, the item was in stock, and everything looked good. The representative told me it would ship soon. Weeks later failed attempts to reach by email. I got a hold of a representative through Instagram messenger. After some communication I was told that there was something wrong with the serial number and that the item could not be shipped. I can guarantee you that nothing would’ve been done to contact me regarding the issue with my purchase. This company is perfectly happy taking your money and providing you with the product. This is fraud.
              Read 3 More Customer Reviews

              Local BBB

              BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.