ComplaintsforShank's Lawn Equipment, LLC
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Complaint Details
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Initial Complaint
05/29/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ordered a 46" Deck Shell, Old Sku: **************, lawn mower cutting deck From Shanks Lawn Equipment on Apr. 17th. I gave their system my model #, and it came back as will work on my mower. After I recieved it I seen it did not have the indents in the deck to allow for turning of the wheels, and it was missing one of the carrier wheel mounts. I E-mailed them to return it, but they would not take it back, and if they were to take back I would have to pay shipping and restock fees. If they would have gotten it right to start with it there would not have to be a return shipping or a restock. I got 1 responce from them and they stopped after that. Now I'm stuck with $485.23 piece of crap, that I cant do anything with. Order Confirmation Reference Number: ****** Shipping Information *********************** **************. **************************Clarksville, TN ********
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.