ComplaintsforSteel Fitness Riverport
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Complaint Details
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Initial Complaint
04/29/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
In July of 2020, I began ongoing attempts to cancel my membership with Steel Fitness Riverport. Because of COVID, I was unable to go in person to this business. I called every week and left messages for several months and was never called back. In December of 2020, I contacted my bank in order to terminate payments (I was still being charged monthly by said business). After receiving a new debit card, Steel Fitness Riverport managed to obtain my new information and continued charging me. Once again, I contacted my bank to stop payment. Steel Fitness RIverport sent my account to a collection agency (**** **** ******** *********** ***) for $13.87 - I think contacted my bank again, who in turn contacted the business and was able to terminate my membership. I still have heard nothing from the business, even as I have contacted them for confirmation of my membership and cancellation of their debt collection. I continue to receive bills from **** ****.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.