ComplaintsforPB Heat, LLC
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Complaint Details
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Initial Complaint
01/22/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
before thanksgiving my tenant called me to tell me she had no heat. I called my installer ********* and was told boiler had to be replaced. however *************** told me it was in warranty. boiler serial no *************, model no **********, installation date 12/17/2013 by ********* ***************************************************** ****. It is approx 10wks and no boiler. today happens to be -3 degrees. PICA is trying to keep boiler going for some heat. Tenant is threatning me with her lawyer because she is old and needs more heat and hot water. So far I have no idea when I will get a new boiler. *************** tells me he keeps calling but no answers. please HELPBusiness response
01/28/2022
The situation has been resolved with the delivery of the required part to the contractor and is being installed
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.