ComplaintsforAffinity Truck and Auto Sales
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Complaint Details
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Initial Complaint
12/07/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Recently purchased 2014 *** ******* from this dealer on October 2,2021 for amount of $13,000. There was a pattern of lies by the salesman (CFO)Frank AKA Flash, ******** and mechanic. Frank and his staff are EXTREMELY RUDE, professional Liars and out to get people with limited income and/or bad credit. Frank AKA Flash promised to have the inspection and install a radio with back up camera. This never occurred because the car would not pass inspection in the condition at purchase. Within a month of having the car the engine light came on and several mechanics including his own mechanic informed me that the car has major problems with the engine. I have taken the car back to the dealer on November 8,2021 and gave Frank the keys to the car explaining the situation and his mechanic had my keys because he was checking out the car and Frank asked me to leave his lot. They kept my car and keys, and I am stuck paying the car note or having a repo on my credit. Frank told me that I had a year guarantee which was a lie also. There is no warranty. I have tried multiple times to resolve this situation, but Frank kept hanging up on me when I tried to call and resolve some problems. He has not responded to text messages and asks me to leave his lot when I go to his lot trying to make an attempt to resolve this situation with the LEMON CAR that the sold me. I would give zero stars if that was an option. Don't deal with this business!
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.