Customer ReviewsforNorthwest Overland LLC

The team at Northwest Overland took extra good care in walking me through my order and install. Big Thank you to ******* and ****. You made that so much easier for for me.

This was my second order Ive placed with Northwest Overland. Couldnt be happier with the product and with the service. Received a text as soon as my order was placed. They were prompt on shipment and communicated through the entire process. Highly recommended.

******* at T1Nparts.com provides exceptional customer service!He is very knowledgeable about the T1N and the various models of Class B conversions.I had taken my **** Sprinter **** Pleasure-Way Plateau to a shop to have the deteriorated leaking suspension airbags replaced.The shop was unable to find the airbag suspension kit in stock.I looked online and could not find it in stock either.I contacted ******* at T1Nparts.com.******* asked me to text him photos of the airbags that were installed on my T1N.He matched the airbags and sent me the link to order the correct airbag suspension kit.******* didnt just pull the airbag suspension kit from the shelf and mail it to me, he tested the airbags first!One of the airbags had a leak.******* texted to let me know that my order would be delayed.I explained to ******* Im in a time crunch because Im using the Sprinter to tow a U-Haul trailer for my move out of state and asked him how much it would cost to upgrade the shipping to express.******* told me he would cover the extra cost!When he received the replacement airbags too late in the day to send them express, he air shipped them to me and refused my offer to pay for air shipping!!!******* went above and beyond to help me.