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Business Profile

Credit Card Processing Services

Fortiva Financial, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Card Processing Services.

Reviews

Customer Review Ratings

1.07/5 stars

Average of 140 Customer Reviews

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Review Details

  • Review fromLoletha G

    Date: 05/29/2023

    1 star
    I never applied for this card, I was mislead when my dental insurance didn't fully cover the entire dental balance of $600. I was told by the office manager to put my SS# in and I did because I trusted Aspen Dental since the process appeared normal, well I was told I was approved and would only have to make $49 payments until paid off. I was okay with that but later very disappointed due to this becoming an installation for credit. I've paid $250 and my balance is not reducing but growing! I called to see why and there were excuses. I've threatened with Class Action Law Suit if there's not removal of these $29 late fees for no legitimate reason! Well low and behold received a statement with the exact same amount after making another $50 on 5/15/2023!. This company is violating all fair credit reporting and other laws. Anyone want to join me ** a class action law suit.
  • Review fromSusan D

    Date: 05/16/2023

    1 star
    I have been billed the Annual enrollment fee of $125 yet no card has ever arrived after at least 10 calls 10 different people being lied to repeatedly supposedly a card was fed ex again 3rd card sent on 5/11/2023. Never sent. The way to help all of ** out is to file online complaints with the Attorney Generals in your State, i did so tonight in ****************. Tmo, I will file with the **** and ******** of Financial Institutions. You can easily look up those enforcement agencies in your State. The banding together to take this company on is likely the only way Any one of ** will ever get an Attorney General to go after them. Its a numbers game! When enough people report this stuff thats when it becomes important enough for agencies to take action against a company.
  • Review fromGloria T

    Date: 05/12/2023

    1 star
    **************** is nonexistent. Was told by an employee that they were going to block my card , because a website (that I never even heard of) put through unauthorized/fraudulent charges. There were 2 charges, showing as pending when I called, and was told they would be blocked from actually posting to my account. Low and behold that was a lie!!! The charges hit and now they are sitting on my account, causing me more interest and unable to use the credit as needed. The supervisor was rude and disrespectful!!!
  • Review fromDoesn't M

    Date: 05/08/2023

    1 star
    No stars, period! Had credit with Fortiva paid it off in December of 2022. The account balance was paid off and my statement account letter has a $41 credit. I called for them to refund the $41 credit that is showing on the statement, then they tell me they can't refund the $41 credit because it was used as a late fee charge which was reversed after they were paid off. Their customer service has always been horrible from day one.
  • Review fromAndreal R

    Date: 05/03/2023

    1 star
    I asked to settle account because their egregious interest charges are an assault on lower income people especially of color. They advised it would not negatively impact credit because I was never late. After initially putting settlement for less with credit agencies the very next month they marked it charged off when I called and inquired about a balance on account. I have in writing where they promised it would not negatively impact my credit.
  • Review fromShelby S

    Date: 04/13/2023

    1 star
    I had a loan with them and then they opened up a new credit card without my authorization. I called customer service and they could not help me at all. Terrible company!
  • Review fromMindy L

    Date: 03/25/2023

    1 star
    I never received the product the credit line was for and as I was proving the fact that the product had not been delivered, Fortiva began charging me late fees and reported it to my credit report, and the account had been open less than 60 days. Horrible credit and Nordic Track is a horrible company.
  • Review fromSteve M

    Date: 03/14/2023

    1 star
    Terrible credit card and service! Hi 35% interest rate annual fee charged immediately! Offered 12 month no interest then changed it to 6 months and added$305 interest fee to ********* from these scammers. Should be illegal!!
  • Review fromAmy S

    Date: 03/09/2023

    1 star
    Fortiva scammed us out of $489 in interest. We used the card for a 12 month's same as cash promotional offer. I made 11 payments and when I went to make the final payment there was $489 interest already charged on my account. I called to inquire why this was already charged and they said I missed the cut off by 4 days. They would not waive the interest, of course. They never specified that the last payment should have been made on a certain date. The last statement before the due date never showed the $489 until after the fact. The real kicker is that when I spoke with a ************, he lied to me and told me it would be waived just to get me off the phone. Do not do business with Fortiva Financial. I would give **** stars if i could.
  • Review fromWilliam H

    Date: 08/16/2022

    1 star
    Elder scammers! Stay away. They give tou a card and the first time tou use it they lock the card and run in circles even after you have verified enough info to have security clearance at the Whitehouse. We will see if they try to stick my grandfather with the yearly fee for a card he had for a month and couldn't use it.

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