ComplaintsforBertolucci Management, Inc.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/29/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Harassed by the owner and management themself False complaints Unsafe environment Damages inside apartment when moved in Making my fiancs health issues worse ****** care for other tenants complaints Lets people live for free but makes others pay Units arent worth $1,200+ Read reviews and there a 2.9 star rating and the reviews state that they are a scam and UnprofessionalCustomer response
04/19/2022
There slandering our name, making it hard to get into a different place, lying to other managements, had plumber come out and he lied about finding stuff in garbage disposal, making us pay a ridiculous amount of rent for a place beat up and stuff torn and holes punched into doors, letting tenants harass us, the management harasses us as well, doesnt help with anything has a 2.9 star rating if you read the reviews it will tell you how bad a company this is. I want it to be resolved that they need to stop harassing us and to actually do there job as a management and help tenants instead of slandering there name and lying to other apartment complexes that isnt true on us! I want them to either 1 look back on all the stuff we have against them or 2 be out of business if they cant run it right! Please contact me back either by email or phone call. Thank you have a great day I hope this message helps a little bit.Business response
04/20/2022
Good afternoon,
Please see the attachments pertaining to our formal response to a complaint we received from a current tenant, Complaint ID ********.Business response
04/27/2022
Please see the following response.
(Attached)
Customer response
04/27/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
Amber Hack
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.