ComplaintsforBitcoin Bonus
Current Alerts For This Business
Better Business Bureau has recently identified a pattern of consumer complaints against Bitcoin Bonus concerning collections and customer service issues. Consumers allege receiving emails regarding an accumulated Bitcoin balance that they need to withdraw. Consumers claim that in order to receive the balance, they are required to pay transaction fees. After paying the fees and receiving confirmation, Bitcoin Bonus fails to deliver any Bitcoin transfer and stops responding. Consumers also allege that the website has no additional contact information and that the advertised business address is a home in a residential neighborhood.
On January 5, 2023, BBB notified Bitcoin Bonus regarding their consumer complaints. To this date, Bitcoin Bonus has not responded to BBB’s requests. All letters sent through post mail have been returned to the sender.
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/01/2024
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
Received a email from them about a Bitcoin balance from a mining platform I signed up for I previously used different Bitcoin platforms in the past so I figured it was legit after spending over $200 and not receiving anything I realized it was a scam and I want to try n get my funds backInitial Complaint
05/21/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
Bitcoin was being transferred from my account in order for me to receive a maximum payment.in which the transactions was sent and they claim that more money needs to be transferred into Bitcoin to be paid to them The big payout to be sent. So I want my 200.00 and all information they have to be completely removed from their website or whatever they are doing or have.Initial Complaint
04/06/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- BBB unable to locate business
I purchased bitcoin through another platform. Somehow, they can see who has bitcoin purchases. After going through the emails and forms sent. Apon completion of the purchase they delete your account, and the process starts over again. they're taking our bitcoin purchases and having us transfer everything over to them with a click of the button. they are stealing our bitcoin and sending it to another site as a purchase in there bitcoin wallet. 1. how do they link there accounts to our cash app bitcoin accounts. 2. how are they seeing our bitcoin purchases. 3. how are bitcoin wallets linked and no one has to enter any information. it automatically links to our bitcoin wallets on any platform.Initial Complaint
03/26/2024
- Complaint Type:
- Billing Issues
- Status:
- BBB unable to locate business
This is a almost two years of daily contacts with mountains of emails daily 20 - 50 daily many of which I forwarded to PayPal and they said that they forwarded to FBI , but I also forwarded to Google and my bank , because this had so many connected ramifications and hacking/ scamming my accounts and life I was promised they would forward my BTC balance from my account that I thought started with a company called Coinbase,who had also contacted me and I had many conversations with them about getting access to my game account where I mined the original BTC,I would need a secretary and someone that types with more than my two thumbs to tell you all of this ,but I have 1-2 years of documents, screenshots, and other receipts and proof of their harassy and scamming,no one seems to be able to help , and I can't even figure out what is real and fake anymore.I really don't want to start a way new chapter of this nightmare but it never stops.And I can't pay any more fees and don't know how far this goes into my identity because I've had a lot of strange problems ,fake bills ect sent to many different banks and financial institutions I use ,credit card companies ect , and my life is a wreck, I have been trying to get some resolution for this and have read reams of research online but didn't want my identity further destroyed by reporting officially, please help and at least respond back, I have alot of documents and screenshots I'm not sending because Ive already spent almost two years of my life deleting and forwarding and calling ect to try and correct the problems associated with this.Thanks **,( the blanks below this where you ask for amounts paid I've redone several times ,first I wrote a book there and realized you only wanted amounts,then I entered $64.00,$58.00 and had to remove $ symbols and even punctuation , . Ect ) but I paid 64.00 first after 9-11 months of daily contacts, they said it was a transfer fee and I would receive my BTC immediately after payment,then after a week or two no transfer , they asked for another 58Customer response
03/26/2024
Thanks for trying but,I have alot more information from the last 1 1/2-2years of this nightmare, I couldn't get your complaint form to accept a personal explanation , message I was thumb typing and I've been working on this problem now for a year and a half plus all of today trying to get you the story, should I communicate with you here or ******** in the phone/email you gave me.? You gave me a thread of hope this morning that I could save others this constant agony harassment I didn't have a way or time to send the important screenshots,enailsInitial Complaint
03/21/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- BBB unable to locate business
Is this site honest and the amount in the picture is real or is it a scam site?Initial Complaint
03/14/2024
- Complaint Type:
- Billing Issues
- Status:
- BBB unable to locate business
Date: March 9, - March 14, 2024, I paid fees for a bitcoin transaction. through a website: **************************. they used my IP address for the transactions. they said that the transaction fee where to get the funds out of *******. So, I paid the fees for it all and then they said the transaction of $92254.61 would be deposited in my coinbase account in 3 days. I have the proof of the transactions. They are now using ******************Initial Complaint
03/13/2024
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
I just want my money back I paid exchange rate to get my mining money..and haven't received anythingInitial Complaint
03/13/2024
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
They continue to spam my email I bought bitcoin threw cash app they tell me to pay 64 dollars to receive my bitcoin cash of 98654.78 because I haven’t even been on there for 369 days cash app locked the account I sent my card information to these people never receive my money I want my 64 plus my money off bitcoin cause they load my email up daily saying withdraw my money I go threw the steps never received anything I want my moneyInitial Complaint
03/13/2024
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
I was told I had Bitcoin to claim but I had to pay $68 to receive it and I paid it thru cash app and I never received my moneyInitial Complaint
02/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I had a message from ****** ******** about a bitcoin mining app I supposedly had. It came from ************************. I knew it was a scam so I looked them up.Customer response
02/29/2024
I gave you the email. And pardon me if I am wrong but isn't it your job to take down dirty company's and shouldn't you want to keep people from falling victim to these internet scams.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Oregon City, OR 97045
Customer Complaints Summary
216 total complaints in the last 3 years.
66 complaints closed in the last 12 months.