ComplaintsforQuality llama Products, Inc.
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Complaint Details
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Initial Complaint
11/29/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On 10/4/2022 I purchased alpaca coats from quality Llama products. Upon receipt the coats were multiple colors and 1 out of the 3 coats was much larger. When ordering on their site there was no option to select coat colors and there was only an option to select age of alpaca for size of coats. There was not an option to input any measurements of your animals. It was an argument to return the coats. The refund I did end up receiving was not for the entire cost I paid and they refused to pay the $63 in shipping to send the coats back and never offered a return shipping label. This business was unprofessional and misleading.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.