ComplaintsforFairgrounds Towing and Fuel LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/28/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
July 16 2021 they were called to tow my truck due to a mistake by *******'s office saying it was stolen . But it wasn't and the tow yard never gave receipt or inventory slip which by law the have to . I went in person there and they lied saying they didn't have it and when I looked side the building it was there. The sheriff's office and lawyer called me and said my truck was free to go and the tow yard refuses to give me my truck I paid ******** for it and they won't give me my truck or a check . And the owner started calling me names and using obscene names . I just want my truck back .. so I can get back to workBusiness response
12/01/2022
This vehicle was impounded and the man arrested and kept in jail for extended time. We filed all paperwork required by law and even had the vehicle for an additional 2 months. It was full of garbage, cut up, missing the interior and full of needles. A man claiming to be the owner came in after the vehicle had been sold as is our right after filing lien on the vehicle and it's contents. The man couldn't even prove he was the original owner before lien. There was nothing could be done. The man threatened employees with violence and city police were called. He was trespassed from the property. We will not be offering anything as compensation. We suggest he take it up with the sheriff if they really made a mistake. They claim they did not. We on the other hand did everything by the book. ThanksCustomer response
12/03/2022
Complaint: 18447197
I am rejecting this response because:
Sincerely,
*************************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
780 Union Ave
Grants Pass, OR 97527-5548
Business hours
Today,12:00 AM - 12:00 AM
MMonday | 12:00 AM - 12:00 AM |
---|---|
TTuesday | 12:00 AM - 12:00 AM |
WWednesday | 12:00 AM - 12:00 AM |
ThThursday | 12:00 AM - 12:00 AM |
FFriday | 12:00 AM - 12:00 AM |
SaSaturday | 12:00 AM - 12:00 AM |
SuSunday | 12:00 AM - 12:00 AM |
Want a quote from this business?
Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.